We have just had a night at the Quality Hotel near Cardiff. Maybe I should have taken more notice of other reviews but the location was ideal for us as we were visiting relatives nearby.
The double room was clean and ok although no mini bar (empty cupboard)or biscuits with welcome tray and tv on a very low stand when only 1 chair in the room. We could hear the music from the very lively function happening in the hotel with lots of youngsters around all areas until 11.30pm despite the request for a quiet room.
The main problem was breakfast; having paid for an english breakfast we went to restaurant only to find that the cutlery and table were very sticky. The staff moved us but the cutlery and table were no better (needed a good clean) nor did the breakfast look good; obviously held on a hotplate for some time very unappealing burnt dried sausages, greasy bacon, tinned tomatoes & tinned mushrooms. The continental breakfast consisted of tinned grapefruit, fruit juice and yoghurts. As the surroundings also looked like they could do with a clean and certainly a dust we gave up and went to the local Asda store.
The hotel generally needs to some care and attention.More
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