My wife and I decided to treat ourselves to a 'well earned break', we like Cardiff so a decision was made and the Hilton was chosen.
When arriving the car was promptly 'whisked away' by the conceirge, we were informed of the 16.00GBP charge.
The checking in process was painless with the staff being efficient and informing us of the view from our room, which was on the 5th floor overlooking Cardiff Castle, nice.
The room was excellent, clean, with a nice bathroom, flat screen tv and good sized double bed, very comfortable.
Despite the central location (which as far as we were concerned was a MASSIVE plus) there was very little noise. Comfortable pillows also.
Breakfast was a buffet type, a Chef on standby to prepare poached eggs etc etc, very well prepared and served. One SMALL criticism the black pudding, I dont feel is popular nowadays, as the one on offer was very 'rubbery', must have been sitting there under the heat for a while, difficult I know but I personnally would take it off the menu, your selection is sufficient without it. Breakfast was to an excellent standard.
The hotel was very, very, busy 30th/31st December. The preperations for the New Years Eve Gala were underway with beautifully decorated tables we viewed in the Ballroom.
The health club attached to the hotel needs constant maintenance (I would Imagine) in the pool area with the ceiling having condensation problems, however the treatments we received from Stacey were to a high standard, leg massage for me and facial for my wife.
I know the General Manager reads 'Travel Advisor', We would say considering the volumes of guests you had during our stay your staff were courteous, polite, extremely professional and are a real credit to you and your hotel, please relay our comments to them.
When we checked out the receptionist commented that she loves this festive time of year at the hotel because everybody is so happy, a nice positive open comment, Well Done ALL!!
See you next time when we need a battery recharge.
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- Also Known As:
- Hilton Cardiff Hotel Cardiff
- Hilton International Cardiff
- Cardiff Hilton International
- Cardiff Hilton Hotel
- Hilton Cardiff Wales