Nice comfortable beds, good clean linen, neat and tidy bathrooms but no soul or character. Its position is ideal and central and close to everything other than the Bay area. Our room overlooked the atrium and was wonderfully quiet at night, a plus in an inner city hotel. But it's so clinical and dull. Charging £17.99 for breakfast when the room rate is over £100 and then trying to charge over £3.00 for a bottle of water reminded us of RyanAir- and both were offers we found it easy to refuse. We'd stay again- it's comfortable. But memorable it isn't.