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“Very Nice Stay” 4 of 5 bubbles
Review of Premier Inn Cardiff City Centre Hotel

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Premier Inn Cardiff City Centre Hotel
Ranked #2 of 76 Hotels in Cardiff
Certificate of Excellence
bristol
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Very Nice Stay”
4 of 5 bubbles Reviewed November 5, 2012

from the start the service was very helpful and friendly. The room was clean and tidy and the breakfast facilities were superb. a lovely place to stay with easy access to the centre of cardiff and the arena.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank greenie101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Wales
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

The premier Inn at Cardiff never fail to impress me. Yet another wonderful stay at the hotel. Must mention on how wonderful the staff are at this hotel. Special mention to a guy on reception Sat afternoon(3rd Nov) and was also there when we left on Sunday - so helpful. Also a lovely girl greeted us for breakfast on the Sunday morning, and a young guy behind the bar on the Saturday night. Obviously Premier inn certainly know who to hire as their members of staff as they are all wonderful, and adds to making your stay special. Thank you all. Sure to see you all again in 2013.
DIOLCH

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank shaz4571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coleraine, United Kingdom
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

Stayed here over the firts weekend in November 2012 with my wife. It's a great city location, easily within walking distance of many city centre attaractions such as Cardiff Castle, Queens Arcade Shopping, St. David's Centre Shopping, etc. It offers good value. Our only disappointment was when we used the restaurant for an evening meal. Service in the restaurant was very slow. I'd have no hesitation in going back to this Premier Inn if I was staying in CArdiff again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Xandalree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mid Wales
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

The thing I like about Premiers Inns is that you can pretty much guarantee the quality of your stay no matter where you are in the UK and this Hotel is no exception. The beds are comfortable and the rooms well equipped. It is within a 5 minute walk of the centre of the City and so convenient for the restaurant, bars and shops. The staff were very friendly despite a system failure when we arrived, which did not hinder the check in process. We asked for directions and advice on restaurants a couple of times and the staff could not have been more helpful.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LadybugMidWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
4 of 5 bubbles Reviewed November 5, 2012

We booked three rooms, one was ready but the others weren’t till 5pm which wasn’t acceptable. They had run out of quilts how can a big hotels knowing that they expect guest not to have enough. Breakfast was nice and even better that we didn’t have to pay for the kids. Parking expensive even with discount, but if you arrive on Sunday the Capital car park is only £2 till 6am in the morning.
Nice clean hotel with friendly staff

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mo259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey UK
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

OK so I am a Premier Inn addict! I've only ever had two disappointing stays in PI and this wasn't one of them. Clean, spacious and very welcoming after a long drive. Staff really put themselves out to help me when they saw me struggling with bags and a young child.

We invited family to join us for breakfast (the set out was a bit disorganised) but as usual the breakfast was plentiful and delicious. Two adults and three kids set up for the day for £16.50.

I got the room as £19 special offer. What's not to like?

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Anyanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhyl, north wales
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

We stayed two nights in a family room, for which we paid an average of £56 per night. This was very reasonable compared to other prices found online. We originally booked via "Booking.com" but the following day I received an e-mail from Premier advising me of offers, and I was able to get a room £20 cheaper than the "Booking.com" price, so cancelled that one and booked through Premier's own site. ( So, obviously worth checking their own site rather than just rely on price-comparison sites ) We travelled to Cardiff by train so parking wasn't an issue. We arrived too early for check in but were able to leave our bags in a locked room and go off to see some of the city. The room was large, clean and comfortable. The heating wasn't working properly though, and we were unable to warm the room up later on in the evening. We were ready for bed, however, by the time we discovered this, so it wasn't really a problem. When we told Reception about it in the morning, they arranged to move us to another room a few doors away as soon as possible and gave us complimentary breakfasts to make up for any inconvenience. All of the staff were very helpful and friendly and the meals in the restaurant were very good and reasonable value when compared with some of the prices I noticed in other nearby restaurants while we were out and about. It is ideally situated for the city centre and we will definitely return.
While you're there we would recommend the city sightseeing bus tour ( real person talking, not headphones ) and the Millenium Stadium tour ( you don't need to be a rugby or football fan to find it fascinating ).

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rhylcouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Cardiff City Centre Hotel

Property: Premier Inn Cardiff City Centre Hotel
Address: Helmont House 10 Churchill Way, Cardiff CF10 2HE, Wales
Location: United Kingdom > Wales > South Wales > Cardiff
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Cardiff
#2 Romantic Hotel in Cardiff
#4 Business Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Cardiff City Centre Hotel 3*
Number of rooms: 200
Official Description (provided by the hotel):
At the Premier Inn Hotel Cardiff City Centre you're perfectly placed to sample all the delights the capital has to offer. And, with sweeping views from our top floors, the city is - quite literally - at your feet. From our newest Cardiff hotel, you're just a short hop from all the hot spots including St David's Shopping Centre, Cardiff Castle, the Welsh Assembly and the Millennium Stadium. Then when you're ready for a rest, our tasty restaurant, spacious rooms and extra-comfy beds are just the ticket. This hotel has conference facilities This hotel has 2 meeting rooms, the largest of which can hold up to 16 delegates. View real time availability and book a meeting room at our premiermeetings website Directions: Take A48(M) towards Cardiff (East & South) for 4.5 miles. Take exits toward Cardiff (East), Docks and follow Newport Rd towards Eastern Ave North. Continue forward for 2 miles, under the railway bridge. Turn left at Station Terrace passing Queen St station, at cross-junction go straight ahead. At the next junction turn left passing the Ibis Hotel on your left then turn right at the lights then turn right again before the Motorpoint Arena then turn right again at the lights then you will see the open air Rapport NCP car park. (Sat Nav CF10 2EH). Charges apply, Monday- Sunday 11GBP per 24 hours. This is discounted rate for hotel guests - tickets need to be validated at hotel reception. Hotel is located opposite the junction on Churchill Way. Transport and local information: Cardiff International Arena 0.25 miles The Millennium Stadium 0.5 miles St Davids Hall 0.25 miles Welsh Institute of Sport 1 mile Cardiff Central Station 0.8 miles Cardiff International Airport 12.5 miles ... more   less 
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Also Known As:
Premier Inn Cardiff City Centre Hotel Cardiff
Premier Inn Cardiff City Centre Hotel Wales

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