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All reviews welsh theme the marco pierre white restaurant rainfall shower top floor rooftop bar high bed great hotel fantastic shower quirky hotel loved this hotel the main shopping street continental options full welsh breakfast complimentary water mini fridge queen street ncp car park
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Reviewed 4 weeks ago via mobile

We absolutely loved Hotel Indigo Cardiff! The decor is creative and fun with a bit of a retro/modern look. Everything has been thought of including chocolates, USB ports, lots of outlets and a wonderful rain shower that starts with the touch of a button! We had an inside room with frosted windows facing the atrium but still had some good natural light coming through. It was a little disconcerting at first not to be able to see outside though. The entry for the hotel is inside one of the many arcades in Cardiff and taxi drop off is in the alley behind this. The arcade opens directly onto Queen Street and is very convenient for all the sites in the city. The staff was very helpful with dinner recommendations and reservations, early check in and calling for a taxi for us on a couple of occasions.

Stayed: September 2018, traveled with friends
Thank AWWTG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer D, Front Office Manager at Hotel Indigo Cardiff, responded to this reviewResponded 4 weeks ago

Hello!

Thank you for leaving us such a positive review after your recent stay with us. Its so pleasing to know that we could make your stay extra special.

We hope you will return again soon.

Kindest regards

Jacques Duval
Front of House Supervisor
Hotel Indigo Cardiff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Excellent hotel. Stayed here for 4 nights, 5 days. Clean, spacious, and well kept. The bathroom has a rain shower. Customer service was excellent as well - sparkling and still water are free and there is fresh iced water and fruit at the reception desk. Gym is a bit difficult to navigate to. You will need to get off on the second floor and follow the signs to go down to the first floor.

Stayed: September 2018, traveled as a couple
Thank jacquelinehliu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer D, Front Office Manager at Hotel Indigo Cardiff, responded to this reviewResponded 4 weeks ago

Shwmae!

Many thanks for your lovely review - We are very happy that you enjoyed every aspect of the Hotel.

We hope you will visit us again in the near future for us to wow you again.

Kindest regards,
Reception Team

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Reviewed 4 weeks ago via mobile

This hotel is Very clean, newly renovated and in a great location. The staff were more than happy to help with any information! They were so amazing and friendly.Would definitely stay again and the beds were very comfortable.

Stayed: September 2018, traveled as a couple
Thank Janine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer D, Front Office Manager at Hotel Indigo Cardiff, responded to this reviewResponded 4 weeks ago

Bore da Janine!

Wow what a wonderful review, thank you so much for taking the time to write about our beautiful Hotel.

We would love for you to revisit for us to wow you that little bit more.

Hopefully see you again soon!

Kindest regards,
Reception Team

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Reviewed 4 weeks ago via mobile

I stayed in this beautiful hotel, it really was worth every penny. A very luxury hotel. The reception team was all very friendly and helpful and in great spirits! We decided to eat in the Marco Pierre as it was in the hotel. Again a beautiful restaurant attached, food was amazing & service again was wonderful. The lady on the bar Courtney was a great addition to the restaurant, she has a very quirky personality and made us very lovely cocktails, she also showed off some tricks, which added to the atmosphere. We would definitely come back again.

Stayed: September 2018, traveled as a couple
Thank Alexfilly666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer D, Front Office Manager at Hotel Indigo Cardiff, responded to this reviewResponded 4 weeks ago

Shwmae!!!

Wow - We cannot thank you enough for leaving us such a wonderful review.

All feedback will be given to the relevant departments, I'm sure Courtney will be very happy with the comments.

We hope to welcome you back again in the near future.

Kindest regards,
Reception team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I stayed at this hotel with 5 friends in the middle of August. It is absolutely stunning and if This is representative of all Indigo hotels, they really have got it right. The decor was amazing with lots of local touches and the staff were brilliant (massive thank you to Courtney in the bar, who absolutely made our weekend and is a real asset).
The rooms had lots of lovely touches such as bottles of water and the shower was fabulous.
We didn't have breakfast at the hotel, but did have dinner in the restaurant on the first night and it was great. The views from the little terrace are lovely.
My only negative point was that the Windows don't open. The air conditioning was good, but I always feel really trapped in hotels without opening windows and it's a bit of a deal breaker for me I'm afraid.
But if you don't mind about having an opening window, please do try this hotel. It is brilliant. Thank you

Stayed: August 2018, traveled with friends
Thank tillyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer D, Front Office Manager at Hotel Indigo Cardiff, responded to this reviewResponded 4 weeks ago

Bore da Tilly!

Thank you SO much for such a wonderful review you have left us.

We are so happy you loved all the little touches, we also agree on the showers they are BLISS!

Please accept our apologies for the windows not opening unfortunately this is throughout the Hotel for health and safety reasons, we hope this didn't spoil your stay at all.

Hope to welcome you back in the near future.

Kindest regards,
Reception Team

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