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“Tired Tawdry and Cold food”
Review of Henry’s Cafe Bar

Henry’s Cafe Bar
Ranked #312 of 1,217 Restaurants in Cardiff
Price range: $8 - $26
Cuisines: Bar, British, Pub
More restaurant details
Restaurant details
Good for: Families with children, Special occasions, Bar scene, Large groups
Dining options: Breakfast, Dinner, Lunch, Drinks, Brunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Buffet, Cash Only, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Neighborhood: City Centre
Description: Located on Park Place, Henry's has been a staple of Cardiff's bar scene for just shy of 30 years. All the suave sophistication that you would expect, with a classy and modern 21st Century spin. Excellent promotions on food and drinks available, to make the new-age Henry's the place to be for everything from a light lunch, an indulgent evening meal, to after-work drinks and special occasions. We look forward to welcoming you to Henry's Cardiff.
Cardiff, United Kingdom
Level Contributor
315 reviews
168 restaurant reviews
common_n_restaurant_reviews_1bd8 110 helpful votes
“Tired Tawdry and Cold food”
Reviewed February 13, 2014

The sign on the door in Henry's celebrates 25 years of being in business, the decor and the menu do not appear to have been changed in a quarter of a century . We were severed after waiving my hat above my head and greated with alist of items which were off the menu. Then drinks arrived, followed by two meals of variable quality, the cod inthe cod and chips was thin, dry, greasy and over cooked the chips were cold. The Jambalaya was overly spiced with chilli but edible.

Then I made the mistake of visiting the toilets which were filthy and leaking

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank mintmoocher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HenrysCardiff, Manager at Henry’s Cafe Bar, responded to this review, March 5, 2014
We have indeed been open for over 25 years and have an enviable reputation for fresh food, quality drinks and good service in a relaxed atmosphere.
We have also had several refurbishments over the last 25 years in line with our classic yet contemporary décor.
We constantly drive our food and drink menus forward to keep up with current trends, yet still providing classic dishes such as Fish and Chips. We freshly batter our cod to order and have rarely received any complaints on one of our top sellers. We do pride ourselves on our food and if we do not deliver as expected, then it is always great to get feedback which we use as a training issue.
Toilet checks are carried out on a regular basis throughout the day and maintained when any problems arise.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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510 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Brixham, United Kingdom
Level Contributor
102 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“Quiet drink before (and after) theatre”
Reviewed February 4, 2014

Quiet bar (although over the weekend we did pass it when it was full), and enjoyed a few beers in there prior to a show at the New Theatre. Returned after the show. Can't really say that much about it as we didn't eat there, but the service was good, and there was an excellent range of drinks on offer.

  • Visited February 2014
    • Atmosphere
    • Service
Helpful?
Thank CSD_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HenrysCardiff, Manager at Henry’s Cafe Bar, responded to this review, March 5, 2014
Hi, thanks for visiting Henry's and for giving us a positive review. We look forward to your continue custom, and hope that you will enjoy our food menu as much as our drinks in the near future. To keep up-to-date with our current offers, deals and events, you are welcome to join our mailing list via our website or Facebook page.
Many thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Slow service and high prices ”
Reviewed January 28, 2014 via mobile

I came here with a friend, we just wanted a cuppa and something sweet to eat. It took 10 minutes until one waiter have us the menu, we have up after ten more minutes and just ordered at the bar. Apparently you can order only the tea at the bar, and my friend needed to go back to the bar to collect the tea. Then a second waitress came to take out order (which was only mini puddings) and it took another 15 minutes to get them out of the fridge to our table by a third waiter. The prices are high for this kind of service and I will probably not come back there anytime soon.

Helpful?
Thank Polina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HenrysCardiff, Manager at Henry’s Cafe Bar, responded to this review, March 5, 2014
Hi, thank you for taking the time to review your experience.
If you would care to contact me via the Enquiry facility on our website (top right on main page) or on 02920224672, I'd very much like to apologise and discuss this further.
I look forward to speaking to you soon,
Katy Walmsley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
1 review
“Slow service”
Reviewed January 20, 2014

Slow service ,Salmon served raw took ages for it to be recooked by which time the rest of the group had finished eating !

Visited January 2014
Helpful?
Thank Joanna752
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HenrysCardiff, Manager at Henry’s Cafe Bar, responded to this review, March 5, 2014
Hi, thanks for your review. If you would like to contact me via the Enquiry facility on our website or on 02920224672 then I would very much like to apologise and discuss your visit further. It's disappointing to hear that one of our guests left Henry's unhappy, so hpopefully you will give me the oportunity to make amends.
My name is Katy Walmsley. I look forward to hearing from you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
23 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“tasty food with piano playing .”
Reviewed January 19, 2014

Hi all , the wife and I decided to eat at Henrys bar and cafe just off queens street cardiff. The food was very enjoyable and tasty the service was slightly slow but it was quite full....the nice surprise was when the piano man started playing ..turned what should have been just lunch out turned into a very enjoyable hour or so....cheers....

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank roadwarriorman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HenrysCardiff, Manager at Henry’s Cafe Bar, responded to this review, March 5, 2014
Many thanks for the positive review, and I'm glad that you enjoyed your visit. We have just booked up a new entertainer so, if it is live music that interests you, I urge you to sign up to our mailing list via our website or Facebook page. We will be announcing details shortly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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