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“Very nice stay.”

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Premier Inn Caerphilly Crossways Hotel
Ranked #3 of 3 Hotels in Caerphilly
Certificate of Excellence
Reviewed January 27, 2014

As usual, this hotel was very clean and comfortable with very pleasant staff and at the right price. It was the best premier Inn hotel I have so far stayed at. The staff were very knowledgeable of the local area and recommended a one time local mining community to visit which turned out to be very memorable.

  • Stayed: January 2014, traveled with friends
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1  Thank MervynD207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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255 - 261 of 351 reviews

Reviewed January 21, 2014 via mobile

Good rooms, clean and presentable as you'd expect from Premier Inn.
Nearby are a mcdonalds, Pizza Hut and large Tesco (all within a few minutes walk).
Nice staff on check-in, ample parking and good WI-FI speed (good enough to stream the live football on my iPad).
Next door is Brewers Fayre pub - nice place for a drink but I ordered dinner one night (steak) and ranks with some of the worst food I have ever had out. Maybe a bad night for the kitchen staff but it was inedible, awful chewy and incinerated steak, luke warm chips, grey soggy onion rings and cold peas.
Other than that good place, would stay at the hotel again. Not going to mark the hotel down based on the poor food as I only ate there the once but I doubt I'd eat there again!

Stayed: January 2014, traveled on business
Thank SussexNeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2014

After reading previous reviews of this hotel I was a little concerned about the possible noise disturbance at night, but during my stay I had no problems at all. The bedroom was tidy, clean and modern and the staff were all friendly and helpful. One of the night porters even took the time to show me pictures of Caerphilly past and present, and explain how and when to visit places of local interest. The full cooked breakfast was very good - I had to have smaller portions the next day !

  • Stayed: January 2014, traveled on business
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Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Manager at Premier Inn Caerphilly Crossways Hotel, responded to this reviewResponded January 18, 2014

Thank you for taking the time to give us your feedback I am really pleased we exceeded your expectations and had an enjoyable stay and we look forward to seeing you again

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Reviewed December 23, 2013

PREMIER INN crossways was clean comfortable and courteous staff were
pleasant and helpful. Resteraunt and bar were good with excellent choice of Draught and Keg beers Food was good and fast service. Breakfast an excellent choice at the full ,or you could have continental and plenty of coffee

  • Stayed: December 2013, traveled with family
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Thank JCT421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Manager at Premier Inn Caerphilly Crossways Hotel, responded to this reviewResponded January 18, 2014

Thank you for your kind review really glad you enjoyed your visit with your family and hope to see you in the future

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Reviewed December 14, 2013

This was my first stay at a premier inn despite travelling frequently. I was most impressed, by the friendliness and attitude of all the staff. The room was clean, well equipped and maintained. The adjacent restaurant was clean and served a freshly cooked breakfast to order, with correctly poached eggs! I abandoned travel lodges long ago and had incorrectly assumed premier had similar problems and standards, but I was wrong. This hotel has opened my mind and I will now try other premier inns. The breakfast and room was better than Holiday Inns I have stayed at.

  • Stayed: November 2013, traveled on business
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Thank William D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Manager at Premier Inn Caerphilly Crossways Hotel, responded to this reviewResponded January 18, 2014

Thank you for your review I am glad to hear Premier Inn has exceeded your expectations and hope to see you in the future

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Reviewed December 8, 2013

i can't belive how nice this place is...i travel a lot for work..and have stayed in dozens of premier inns....this is the best one...super nice and helpful receptionists... i think janet and dwyn...spotlessly clean everywhere....fresh light and airy recently decorated rooms...really clean bathroom....40" HD flat screen TV....highly reccommended...well done premier inn

Room Tip: i was on the first floor...facing the road and car park...but it was very quiet
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  • Stayed: December 2013, traveled on business
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1  Thank paul t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Manager at Premier Inn Caerphilly Crossways Hotel, responded to this reviewResponded January 18, 2014

It is lovely to hear you enjoyed your visit to Caerphilly and we welcome you again in the future

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Reviewed December 2, 2013

Greeted by a very friendly receptionist . Our room was on the ground floor which was large and clean. Huge car park. Did not use the pub next door so unable to comment, but would definately stay here again should we return to Cearphilly.

  • Stayed: November 2013, traveled as a couple
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Thank HerbyBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Caerphilly Crossways Hotel

Address: Crossways Park Parc Pontypandy | Pontypandy, Caerphilly CF83 3NL, Wales
Location: United Kingdom > Wales > South Wales > Caerphilly County > Caerphilly
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Caerphilly
Price Range: $59 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Caerphilly Crossways Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Sleep like a prince or princess at the Premier Inn Hotel Caerphilly Crossways, in the home of Wales' largest castle - one of Britain's most impressive fortifications. You'll be in a prime location for Cardiff city centre, watching rugby royalty at the Millennium Stadium or staging your own grand tour of the spectacular local scenery. And when it's time to hang up your crown for the night, make for our great value restaurant and fit-for-a-king, extra-comfy beds. Important info This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions: M4(J28) take A468 towards Caerphilly. Pass through villages of Machen, Trethomas and Bedwas. At roundabout on right after Peters Food Services Factory take 3rd exit. Next to Crossways Brewers Fayre. Transport and local information: St Fagens Heritage Site Caerphilly Castle Historic Site Millennium Stadium Events Caerphilly Train Station 1.5 miles Cardiff Airport 18 miles ... more   less 
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Also Known As:
Premier Inn Caerphilly (Crossways) Hotel Caerphilly
Premier Inn Caerphilly Crossways Hotel Wales

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