It's a typical premier inn, but that's the best thing about it. You know what you're going to get. Set in nice surroundings though. The pub next door could use some updating but the carvery is excellent value and very tasty.More
It's a typical premier inn, but that's the best thing about it. You know what you're going to get. Set in nice surroundings though. The pub next door could use some updating but the carvery is excellent value and very tasty.MoreShow less
Thankyou for your kind comments regarding your stay. We look forward to welcoming you back to Premier inn Corbett's Lane.
I stayed for one night here after a concert in Cardiff (just a cheap quick train ride away and avoids Cardiff prices) and arrived after midnight. It's a 15 minute walk from the station but that's OK on a summer's night. We were warmly greeted by the Receptionist who was chatty and made us feel very welcome.
We went to our room (room 12 on the ground floor) and were very pleasantly surprised. The room was large, very clean and nicely decorated. We had booked a twin room but in fact got a double and separate single bed. The beds were very comfortable. The room was warm after a sunny day but we were delighted to find there was a fan which we plugged in and it cooled the room nicely. I was very pleased that the hotel now gives you 30 minutes free wifi, which was long enough for me to download emails etc
All good then - until 8am the next morning when our hopes of a late sleep in were spoiled by hammering in the room above us. Then a few minutes later, banging and clattering outside our window. On drawing the curtains we discovered a building site outside or window with builders moving round, shouting to each other and generally making a racket.
So, we got up! On the plus side the shower was very good. We didn't have breakfast there but the hotel is right next door to a pub which does the breakfasts for the Premier Inn.
There was nobody at Reception when we left so I complained via their website - and after some delay and repeating the process, I did get a call from the hotel's manager who apologised and said that my charge for the night would be refunded. He said that there had been a warning on the website about the possible noise (some work on the hotel) but conceded that it may not have been there when I booked as that had been some time before. I did point out that had we been told when we booked in we would probably not have complained.
So, assuming the building work has now been completed, I recommend this as a good value place to stay
Stayed there for 1 night on a business trip, checked out and left, but got a phone call from them an hour later saying I had left my Kindle behind. I went back later to get it and had a few pounds to thank the person who had found it, but was told it was ok there was no need for the money. I asked again if she was sure and she again said there was no need. I just wanted to say that I really appreciated their honesty as the Kindle was an anniversary present from my wife and was of sentimental value.
We booked here because of the location which was good, the rooms were clean and the checkin ok. However when asked if we could stay an additional night I was informed that they would get back to me which never happened.
We booked for breakfast which was terrible, the staff sat and talked the whole time we were there, they were not helpful and didn't offer any assistance regarding the way things were running that morning. The help yourself buffet breakfast was processed and over cooked.
We booked for an evening meal which was a disaster the food took an hour was over cooked and some items burnt. Staff were not helpful we even had to ask for cutlery and serviettes quite awful do not bother eating at all, I would go to the burger van in the lay by a little further down!
I can highly recommend this Premier Inn. I have nothing bad to say about it. Staff were friendly, the room was comfortable and was very clean too. However don't bother going to the restaurant. The staff are very unfriendly. We just had toast so it wasn't too bad but I hope they can find other staff to take it over.
I was here with a small group of friends. The rooms were perfect. Rightly sized, bathroom big enough and super hot water to give a day a great start.
The choices for breakfast also is awesome. Though its not free, its still way better than may choices available in the near vicinity.
The check-in was very smooth, thanks to the great folks at the reception.
The location is beautiful, its a little away from the city, but close to a train station.
Not sure if I will go back to this city again, but if I do, this hotel will be my first choice.
Only negative I can think of is that the rooms facing the road are a little noisy considering the heavy traffic.