Caerphilly castle is a great draw for tourists but the Visitor Centre [opposite the castle] is a let down unfortunately..... I visited twice the other day and it was closed for staff training on the one occasion and full of school children on the next - couldn't get at any brochures! Although it was nice to see the children the staff hadn't considered that visitors might actually want to access the place on that day! The centre lacks a comprehensive selection of local books and doesn't have a 'what's on' feature to highlight what's happening in the locality day by day. There is a refreshment facility at the centre but it lacks character due to not serving an extensive range of local produce. This place needs shaking up as it does not promote the locality very well unfortunately.
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