I have marked the experience as a very generous average. My girlfriend bought a voucher as a treat for "a dinner, bottle of wine, one night in a luxury room and breakfast". On booking our stay she was informed that there were no luxury rooms available until january and so were booked into a standard room. When we arrived at the hotel I was pleasantly surprised by the beautiful setting and grand facade. That however is all it was, a facade. When you enter the reception hall there is a beautiful staircase but an unpleasant tinkling from the radio playing behind the reception desk and folders and file piled up around it. We went to our room and were immediately by the smell of mildew. the wallpaper was peeling, bulbs were blown in the lamps, it was not very appealing. I went down stairs, was apologised too and given a key to another room. It was also explained that the room we were in first was due to be refurbished. If you know the room is not up to standard why book people into it?
The second room was pleasant enough, the extractor fan in the bathroom sounded like a moped speeding down a dual carriageway and the general standard of the fittings in the bathroom was poor. There was no draft excluders on the door, i noticed this only because it was a blustery night (not windy but blustery) and was kept up by the sound of the wind rushing across the roof, down the extractor fan, slamming the door to the bathroom (which had no catch to stop it) and then rushing over the bed toward the door. This left me quite cold through out the night and awake due to the door knocking.
The dinner was quite pleasant however there is very little ambience, the lighting is very bright and the decor rather garish (not to my taste but I suppose thats just me).
Breakfast was a little disappointing, I'm vegetarian so never really get my hopes up about cooked breakfasts but the choices i did have were disappointing. The mushrooms were in a pot of oil and liquid on a buffet cart and were tepid at best, the hash browns were extremely oily and the vat of rubbery scrambled egg so unappealing I didn't even try them. There were no grilled tomatoes and when I pointed this out I did get an apology they rushed of to grill some, sadly what i got back was half a cold tomato warm on one side. The continental buffet was very nice and offered everything you might expect.
I think I may have enjoyed my brief stay more if i hadn't gone to a mouldy room to start with. It wasn't a terrible experience but a disappointing one as I could just see how simple things could have been done better to improve the overall experience. The standard rooms do not appear on the website pictures and so our expectations were perhaps a little high.
All in all it was a nice enough hotel, but I will not hurry back or recommend it to anyone else. It's saving grace is the pleasant staff and beautifully views that were marred somewhat by the filthy, cobweb encrusted windows that made it very difficult to see.
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- Also Known As:
- Court Colman Manor Bridgend, Wales
- Court Colman Manor Hotel Bridgend