Good welcome and checked into room 6. Foul smell (possibly cat pee!!) and no third bed made up. Was told the hotel wasn't always told how many had booked the room! Were transferred rapidly to another room - made us think that Reception knew of the smell but hoped no one would complain. No bed made up - receptionist told us to wait for the sheet she'd bring. She'd offered to help to make the bed in the first room, but no offer this time. Not enough mugs or towels for three in either room. Tap water was not drinking water so had to go to foyer to get small cup from dispenser.
Next morning, manager apologetic, offered 50% discount next time. Refused any discount for this stay but wanted to show us next time how much they valued customers. Told him we would not return to a place that valued customers so little they would put them in a room like the one we were given first and expect them to make their own beds. I know it's down market, but we regularly use Premier and HI Express and Etap, and this place was no comparison, and was £55. Room was clean and well presented, however.
- Official Description (provided by the hotel):
- Just off the M4 motorway, on the edge of Bridgend, the hotel offers free parking and free Wi-Fi. Bedrooms have deluxe Hypnos beds and 22-inch LCD flat-screen TVs with up to 100 channels. The Days Inn Bridgend Cardiff makes a great stop-off point whether you are visiting Cardiff or Swansea, or travelling to anywhere in the South Wales area or even Ireland. The hotel offers spacious and comfortable over-size rooms at great-value rates. All rooms have en suite bath and shower facilities. Next to the hotel are Burger King and a Coffee Primo lounge, along with cash machines and a Game Zone. The McArthur Glen designer shopping outlet is also adjacent to the hotel. The hotel offers free parking and is AA 'Approved and AA Pet Friendly. ... more less
- Reservation Options:
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- Also Known As:
- Days Inn Bridgend Cardiff Hotel Bridgend
- Bridgend Days Inn
- Days Inn Bridgend Cardiff M4 Wales