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“well below expectations”
Review of The Watermill

The Watermill
Ranked #55 of 195 Restaurants in Bridgend
Price range: $8 - $33
More restaurant details
Restaurant details
Dining options: Late Night, Breakfast, Dinner, Delivery, Outdoor Seating, Reservations
Description: Our focus is on providing a warm welcome, friendly attentive service and great food. Our flexible menu allows us to ensure items are fresh and seasonable. Real log fires for the cold winter months and a large beer garden for warmer weather provide plenty of reasons to visit all year round.
Reviewed March 14, 2014

Arrived at pub, great location, great music playing at the entrance. On entering, had to enquire as to whether we just sat or had to wait to be seated. Nice and warm inside with two real fires on the go, radiators boiling, maybe a little too warm!
Great layout with promising blackboards telling of daily specials, steaks on offer and upcoming events. Even a blackboard in the entrance boasting of what produce is on offer and where it is sourced. Like I said........promising!
We were not surprised at the prices to begin with, after all you have to pay for quality.
On finding a seat and eventually getting the correct menu (were given a lunch menu at 6pm?) we eventually settled on a 16oz rump and a 16oz mixed grill both medium rare and a childs shepherd's pie for the boy.
After around 25 mins our meals arrived. This is where the surprise and a bit of shock came in to the equation.
Both the meals we had ordered were priced at 18 pounds each! What was on the plate did not look even close to 18 pounds! The chips were luke warm, soggy and tasted like they'd been doused in vinegar. Next to them was a handful of warm roquette lettuce ( meals under the lights for too long maybe). The mixed grill itself, only slightly overcooked(lights again?) Looked like it had been thrown on the plate, the egg had slid towards the edge of the plate and was sqaushed and broken by a bit of meat and the flat mushroom had been again, soaked in vinegar!
What really annoyed me was the tomatoes! These are described on the steak board as 'confit'. What was on the plate was the furthest thing from confit you could have got, half tomatoes, barely grill marked and half cooked!
That was my meal!
My parrtners meal was not much better, overcooked again, same mushroom and tomatoes and she opted for the red cabbage side order, braised in red wine with cinnamon, tasty but where was it, gone in two mouthfuls but cost 2.95!
My sons meal! If you dont mind paying 4.95 for 6 green beans, 3 spoonfuls of mince and carrots mixed with tinned tomatoes and half a pound of mash then order the shepherds pie!
Obviously not impressed! On asking the server about the tomatoes she seemed blissfully unaware of the steak board and the reply was 'those are the tomatoes we serve with the steaks'.
On asking for the bill we were even more shocked to see the price of the drinks! 4.95 for a 175ml glass of wine, not even a large glass! 3.85 for a pint of heineken! HEINEKEN! £3.85!!!

Needless to say we did not leave a tip!

If you are going to advertise about the quality of your products, do something with them to show off the quality, and have a bit of pride about putting it on the plate because what we experienced tonight really put forward a couldnt care less attitude which I'm sure you dont want to have portrayed.

Make sure your front of house team know the menu because they obviously dont!

A great shame all round because with a bit of care and attention this place could be great but well below expectations and sorry to say, not worth another visit at the moment.

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Thank Jezzafella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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453 - 457 of 552 reviews

Reviewed March 11, 2014

Went for lunch on a Saturday around 130 pm . Great location with fantastic country views, family oriented pub, we sat outside. Seemed to lack either management or staff, after ordering drinks we went back inside to order food. There were only two members of staff at the bar taking food and drink orders, just drink orders and taking payment for received food orders. This lead to at least 20 minutes (10 deep at the bar) just to order food. We ordered sandwiches which to be honest fell short. The med rare beef bloomer was well done and the bloomer was dry. The warm cheese on sour dough was cold and the twice fried chips were greasy and burnt. They did have an extensive menu and some of the food coming out looked great, however I tend to judge a place on its most simple dish and this was certainly below par. It was a lovely sunny day and as the title suggests has fantastic potential but ultimately our experience was disappointing

Thank ClaireDan2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2014

When recently visiting this pub I was shocked at the price of the drinks compared to other Brains establishments in the area, and also disappointed in the lack of vegetarian options on the menu. Would not recommend the watermill to anyone and certainly won't be making a return visit. Only positive was the friendly staff!

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Thank Welsh_Daff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2014

Midweek evening meal with my husband and daughter, we were greeted with a smile and shown to our table, our drinks order was taken promptly by a polite smiling waiter, the menu had an excellent choice, and many tempting dishes on the specials board, we had a bit of a wait for the meal to arrive, for us this was not a problem, as we were chatting and enjoying our drinks in a pleasant atmosphere, .all three meals arrived well presented, and tasted very very good.the staff were attentive and welcoming, we would visit again.

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Thank hairset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2014

Weekday lunch. Four guests. Plenty of choice on the menu. One elderly guest only wanted a small meal - fabulous choice for children's menu. Smaller portions of normal meals rather than the basics usually offered. Meals chosen were tasty, well presented and good value for money. Staff were professional and eager to please. Would definitely go back for another visit.

Thank Lovefood125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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