Have been to frankie and bennies about 5 times, and every single time the service has been awful! When you go for a meal you don't expect a 30 minute wait between each course and to get forgotten about by the waiters. One time we were there for 2 and a half hours because of the delays in our orders and there were only 3 of us! You have to prompt them when you catch them walking past to ask how long your food is going to be, and then they dissapear. We have seen our food numerous times sat on the counter for at least 10 minutes while waiters are chatting amoungst themselves laughing and joking, with our food sat there and ice creams melting. The food is nice, and so is the atmosphere but the service lets them down big big big time!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.