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“Excellent hotel and very friendly staff.”

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The Great House Hotel
Ranked #5 of 8 Hotels in Bridgend
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent hotel and very friendly staff.”
Reviewed July 28, 2013

We had a night in Cardiff (not good) and a second night here which was excellent. The hotel is lovely, the staff are all friendly and the owner was very attentive to our needs. The room was very comfortable, the food in the restaurant was very good and well priced. We would certainly recommend this hotel to anyone who is visiting this area. Stewart & Tanya

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stewart1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greathouse, Manager at The Great House Hotel, responded to this review, August 8, 2013
Thanks for taking the time to write a review. We do appreciate your feedback. Sorry your Cardiff visit was not a success and hope we made up for that!
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281 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2013 via mobile

Mohamed and his staff help make The Great House Hotel what it is.a
The food,service, rooms and staff were all great.
I will defiantly be staying there every time I am away on business in South Wales.
Can't recommend this lovely old hotel enough.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neomatrix11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greathouse, Manager at The Great House Hotel, responded to this review, August 8, 2013
Thank you very much, look forward to welcoming you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Utrecht, The Netherlands
Level 5 Contributor
81 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 20, 2013

I stayed in Te Great House several times in the last months. The welcome is warm and the staff will do everything to make you comfortable.
It is an old building with a lovely garden to enjoy a drink when the weather permits.
The bar is cosey and the restaurant excellent.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GGarde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greathouse, Manager at The Great House Hotel, responded to this review, August 8, 2013
Thanks for the feedback, happy to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Croydon, United Kingdom
Level 5 Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed July 14, 2013

I get increasingly frustrated by the poor standard of hotels in the UK. We were meeting family in the Porthcawl area of South wales and a trawl through the hotels in Porthcawl was depressing until we came upon The Great House in nearby Bridgend. The cottages were small but clean and the bathrooms of very poor quality with loose taps and a shower that required you to move around in order to get wet. However being clean was reassuring. The food in the restaurant and at breakfast was excellent and good value and the staff extremely nice and helpful. Prince Charles has stayed here several times. i assume not in the bungalows. An enjoyable stay.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank steven j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton
Level 4 Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 29, 2013 via mobile

We booked the hotel for 2 nights, on a whim, 24hrs before we travelled. The journey from Snowdonia to Bridgend was long and the conversations centred around what were the expectations of the hotel. Once we had arrived and found our way to reception we were greeted in a very friendly manner by the hotel manager Mohammed who then showed us to our room. When we walked into the room my wife and I looked at each other and mouthed the words "WOW"! And that pretty much summed up the whole experience. The room was superbly decorated with a huge queen size bed and the largest wardrobe I have ever seen, the bathroom was large and spacious with all of the amenities you will ever need. Cleanliness and attention to detail here are not taken for granted and guest comfort is paramount. We booked a table for dinner for 19:30 and relaxed in the small bar/lounge area whilst viewing the menu, the free canapés were delicious and went well with our pre dinner drinks. The menu was well laid out and the selections suit all tastes. The food and service at dinner were absolutely first class and nothing is left to chance, it's obvious that management here take service seriously and our every need was attended to in a very at tentative manner.
We booked dinner the second night for the same time of 19:30 and we were informed by the hotel manager that they had 2 large functions on in the evening but it would not affect us, how true he was. The other parties were underway when we went downstairs for dinner and, again we were seated and given the food and wine menus. We selected from the menus and were shown to the main restaurant and seated at our table, again the food and service were first class and, whilst we were aware of larger groups of guests, we never at any time felt neglected or ignored. People skills and service are constantly being encouraged by the management and, although it was obvious that some of the staff were in training, they were always closely monitored by the very professional management team.
Breakfast is very enjoyable with a wide range of foods and good portions, try the lava bread!
All in all this is one of the best Hotels I have ever stayed in and it is down to management. We will definitely go back as we were always made to feel very welcome and the environment is so friendly. Thank you to all of the team who made our stay so special.

Stayed June 2013, traveled as a couple
Helpful?
4 Thank Baileys01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greathouse, Manager at The Great House Hotel, responded to this review, August 8, 2013
Thank you for the lovely endorsement I'm glad you enjoyed your stay and found your junior suite comfortable. We look forward to seeing you again in the near future!
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Halstead, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 4, 2013 via mobile

We stayed here when visiting friends and were very pleasantly surprised by the quality of everything about this hotel. Friendly staff, lovely building, great breakfast and a bit of character all round. Only downsides: thin walls and not the comfiest bed, but overall very good.

Stayed June 2013, traveled as a couple
Helpful?
Thank JamesSamworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greathouse, Owner at The Great House Hotel, responded to this review, June 17, 2013
Thank you for the feedback - really sorry about the noisy neighbours.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridgeshire
Level 5 Contributor
81 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed May 24, 2013

A period gem fronting a town street, The Great House looks a bit uncomfortable in its rather mundane setting, but once inside its historic walls the charm and atmosphere of the place is reassuring and uplifting.
The staff are professional and attentive, our annexe room well appointed and the gardens and common areas relaxing and well kept.
Worth a short visit.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AdTheLad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greathouse, Owner at The Great House Hotel, responded to this review, June 17, 2013
Thanks for the comments - if you knew how many times we have been told we should be in the middle of the Cotswolds!!The surrounding countryside is lovely though, as is the golf!
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Additional Information about The Great House Hotel

Property: The Great House Hotel
Address: 8 High Street, Bridgend CF32 0HP, Wales
Location: United Kingdom > Wales > South Wales > Vale of Glamorgan > Bridgend
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
#3 Business Hotel in Bridgend
#4 Romantic Hotel in Bridgend
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Great House Hotel 3*
Number of rooms: 13
Official Description (provided by the hotel):
The Great House Hotel is a beautiful grade II* listed building originating from around 1550 and is believed to have been a gift from HRH Queen Elizabeth 1 to the Earl of Leicester who used it as a hunting lodge. Located in the pretty conservation village of Laleston, it is just 10 minutes from the seaside town of Porthcawl and 25 minutes equidistant between Cardiff and Swansea.A unique blend of historic original features contribute to The Great House's mature, dignified character - the flagstone floors, oak beams, inglenook fireplaces, mullioned windows, stone archways and dovecote in the south wall combine with modern excellent facilities, services and friendliness. Our aim is to make your stay with us relaxing and enjoyable. We want you to unwind and to feel at home here, whether you choose to read a book or dine in at Leicester's our 2 AA rosette restaurant, The Great House offers the perfect location to enjoy a memorable occasion. ... more   less 
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Also Known As:
The Great Hotel
The Great House Hotel Bridgend, Wales

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