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“High expectations”

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Coed-Y-Mwstwr Hotel
Ranked #2 of 9 Hotels in Bridgend
Certificate of Excellence
GreenLeadersSilver level
Worksop, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“High expectations”
3 of 5 bubbles Reviewed September 20, 2013 via mobile

Having read the reviews I had thought this hotel was going to be amazing, however the room we had number 9 was in need of updating the carpet was old pink and shabby. Overhall the room was very dated. On a positive the staff are very helpful and friendly and the food excellent.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leeannawebster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elliot P, Front Office Manager at Coed-Y-Mwstwr Hotel, responded to this review, October 9, 2013
Thank you for taking the time and reviewing the hotel, we are sorry to read that you were not completely satisfied with room 09. We are currently undergoing some refurbishment and room 09 is one of the rooms be refurbished. We were happy to read that you found the staff helpful, and the food was excellent. Only with guest’s feedback can we strive to maintain and improve our standards at the Coed-Y-Mwstwr Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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374 reviews from our community

Traveler rating
    255
    84
    19
    13
    3
See reviews for
115
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • German first
  • Any
English first
Cardiff, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

I took my mother to this Hotel restaurant for her 93rd birthday. On entering, I asked for a ramp for the front steps as she uses a trolley to walk. No problem, receptionist quickly put it in place. He guided us to some comfy chairs and arranged for "Jackie" to bring menus. She was very efficient, arranged drinks, offered a wine taste to ensure it was to my liking and sorted out our food order.
The food was excellent. Delightfully presented and extremely tasty. Jackie's attendance during the meal was just right, available when needed.
Overall an excellent experience that my mother will remember for the rest of her days.

  • Stayed September 2013, traveled with family
    • Value
    • Service
Helpful?
Thank Mike I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elliot P, Front Office Manager at Coed-Y-Mwstwr Hotel, responded to this review, October 9, 2013
Dear Reviewer, Thank you for taking the time to write a review on the hotel. Happy belated birthday wishes to your mum from all the team at Coed-Y-Mwstwr Hotel. We are glad to see that you enjoyed your lunch with us in our Eliot restaurant, Jackie was especially happy to read your review! All the staff work hard to make every visitors experience an enjoyable and a memorable one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgend, South Wales
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed September 9, 2013

My husband & I stayed Friday 6th September, courtesy of a prize of Bed & breakfast from BridgendBites.
We were given a beautiful room (#5) with a dual aspect view of the front & side lawns.
It was a lovely day so we decided on a few drinkies out in the sunshine. Unfortunately now be the time for nasty wasps so we went back into the bar area.
The was a wedding party whilst we were there, but we had no problems with queues at the bar.
We couldn't decide on our evening meal......whether to have a lounge meal or a meal in the restaurant.
Our minds were made up for us by a lady dressed in grey trousers & grey t-shirty top, who we presumed was the manageress as she was behind the bar alot & was rather rude & shouty to the very pleasant, smartly dressed bar staff.
One of the wedding guests entered the bar asking what she could do with a baby's nappy that she had in her hand. This 'manageress' took it off her and put it in the bin behind the bar. How disgusting!!
Hence, we decide on the restaurant for our evening meal.
For starters my OH had pigeon & I had crab cakes. They were ok, but the pigeon was over cooked & I couldn't taste any crab.
For the mains my OH had belly pork. He said it was ok but not great. I had the salmon risotto, it was gorgeous. So flavoury.
For dessert Mr P had warm chocolate fondant which he enjoyed & I had a liquer coffee but no petit fours tho :-[
We went back to our room after our meal & had a wonderful night's sleep on the amazingly comfy bed.
Breakfast was pleasant, apart from one noisy wedding guest with a child.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JustineandKelvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed September 1, 2013

We visited as locals taking a one night break for my husbands birthday on a dinner, bed and breakfast offer.

An absolutely beautiful location and a really lovely clean and comfortable hotel. The food was excellent and the attention to service impeccable - Very worth a visit for a meal as a non-resident. Breakfast too offers a really excellent broad selection. Do make time to wonder about the gardens and explore, and do make use of the sauna and steam room facilities on site. There are also a selection of lawn games that we enjoyed in the evening sunshine, and copious newspapers and magazines to waste hours reading.

We were resident along with a large wedding crowd - The hotel is very well laid out to ensure that the wedding party is well away from other residential areas, and there is certainly no impact on the quality of service to other guests, meaning this is not a problem - I guess reveller disturbance is to be expected late at night when they return to their rooms.

My only sincere wish, and I did politely raise this, is that the hotel address banging doors - Perhaps an issue amplified in summer when windows are open causing drafts, but the corridor and room doors all seemed to be slamming shut around us. Something easily remedied that would have big impact on the sleep quality and maintaining the peaceful atmosphere that this superb setting creates.

Room Tip: All rooms are individually decorated, therefore all quite different. The hotel do try and place non...
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daisy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elliot P, Front Office Manager at Coed-Y-Mwstwr Hotel, responded to this review, September 7, 2013
Thank you for taking the time to review the Coed-Y-Mwstwr Hotel and also your review on our Eliot Restaurant Trip Advisor page. The chefs were happy to read that you enjoyed the food, our chefs like to try and offer something special on our A la Carte menu so that your experience is more enjoyable, and reading your review is showing that they are successfully managed this.

The entire team at the Coed-Y-Mwstwr are fully committed to guest satisfaction and pride ourselves on our attention to detail and customer care.

Lastly on behalf of The Coed-Y-Mwstwr team we would like to wish a belated Happy Birthday to Mr Eddy! I would like to thank you once again and hope that you will visit us in the foreseeable future. We look forward to welcoming you back as ‘old friends’.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

I have recently attended two weddings here with my wife and we cannot speak highly enough of the venue for a wedding. The reception room for the wedding is outstanding, and looks fantastic when laid up for that special day, there is even a room in the evening that if you just want a quiet drink but still soak up the wedding atmosphere it's just off the main room. The staff are really helpful, nothing is too much trouble, and the grounds are ideal for those special wedding photos. The two weddings went off really well, and everyone had a great time. Many thanks Coed -Y -Mwstwr.

Room Tip: All the rooms are of a very high standard, each having an individual theme.
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  • Stayed June 2013, traveled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Trev45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elliot P, Front Office Manager at Coed-Y-Mwstwr Hotel, responded to this review, September 7, 2013
Dear Reviewer, thank you for taking the time and reviewing the hotel, especially after a busy few weeks. As you mention in your review our recently renovated Hendre suite has something to offer everyone, whether it’s a quiet drink to catch up with loved ones, or a night on the dance floor. The room has been designed for all needs. We are happy to ready that you enjoyed your time with us and we do hope you will visit us again soon, for maybe a relaxing night away.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
179 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 bubbles Reviewed August 20, 2013 via mobile

This is by far the perfect venue to have a wedding and so made our wedding day from the 1st minute we had our meeting with the wedding coordinator to walking down the aisle

Nicola wedding coordinator was truly a diamond! Nothing was too much bother or hassle in the build up to our big day!!

The day it's self was outstanding! Everything organised perfectly, the Elliott Suite looking stunning and the Hendre Suite looking beautiful after its recent refurbishment!!

The grounds are amazing for photos however it poured down on our wedding day so we unable to use the venue to its full potential

Grant, the duty manager for the wedding day when above and beyond the call of duty to ensure everything ran smoothly and that we were both ok throughout the day!!!!

The bridal suite is amazing, two rooms and a luxury bathroom! Very unique decorations that you will truly love! Lovely view over the grounds from front windows

Myself and my wife can not commend this hotel enough for everything that they have done for us and we will certainly be spending our 1st wedding anniversary with them at their perfect hotel

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KarlandCathJohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elliot P, Front Office Manager at Coed-Y-Mwstwr Hotel, responded to this review, September 7, 2013
Congratulations to you both Mr & Mrs Johnson, it doesn’t seam that long ago we were welcoming you on your special day! Nicola and Grant would like to thank you for your kind words, they are joined by all the staff who were delighted to read your review and that we helped make your big day truly amazing. All the staff take great pride in hosting events at the hotel and viewing your comments reassures us that we are maintaining the standards that have been set.

We all look forward to welcoming you back and to celebrate your 1st anniversary with us at the Coed-Y-Mwstwr Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed August 19, 2013

I attended a Wedding at the Coed-y-mwstr during the summer of 2013. The day went off without a hitch, the grounds are spectacularly well kept and the exterior and interior of the buildings are clean as well as beautiful.

The staff were very polite, and efficient. Food was of high quality, and hotel room was spotless.

My only gripe was with the bar: for a high-end establishment the selection of drinks on offer, especially draught beers, was of poor quality.

However, this was a minor speck on an otherwise perfect day.

  • Stayed April 2013
    • Value
Helpful?
Thank Malikhey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coed-Y-Mwstwr Hotel

Property: Coed-Y-Mwstwr Hotel
Address: Coychurch, Bridgend CF35 6AF, Wales
Location: United Kingdom > Wales > South Wales > Vale of Glamorgan > Bridgend
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Bridgend
#1 Green Hotel in Bridgend
#4 Business Hotel in Bridgend
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Coed-Y-Mwstwr Hotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
The Coed-Y-Mwstwr Hotel near Bridgend in South Wales is a beautiful privately owned 4 star country house hotel justifiably proud of its fine reputation. Few settings are more tranquil than that of the aptly named Coed-y-Mwstwr or "Whispering Trees". Perched on a Welsh hillside and surrounded by over 17 acres of woodland, this Victorian mansion provides a cosy and secluded hideaway overlooking the picturesque Vale of Glamorgan. With our gym, sauna and steam room, tennis court and adjacent golf course there is plenty to keep the energetic occupied. Built in 1888 the house was first opened as a hotel in 1965. It is an oasis of calm where you, your family and your business colleagues are always welcomed back as old friends. Our 35 individually decorated en-suite bedrooms ensure all modern comforts and facilities are provided. At the privately owned Coed-Y-Mwstwr hotel, our team have pride in what they do, they enjoy working at the hotel. You'll be greeted with a warm Welsh welcome and you're assured of friendly, but always courteous and professional attention throughout your stay. ... more   less 
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Also Known As:
Coed-Y-Mwstwr Hotel Bridgend, Wales

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