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“Rude”

Wrexham County Borough Museum
Ranked #7 of 52 things to do in Wrexham
Certificate of Excellence
More attraction details
Attraction details
Owner description: The Wrexham County Borough Museum is a museum covering a variety of historical periods ranging from Neolithic right up until the present day. It is a rather popular attraction in Wrexham due to the free admission, as well as being open and suitable to all ages with a number of hands on activities for younger guests. The museum is the home of a large Welsh orientated football collection as well as a variety of local artefacts. The museum often holds special events and/or exhibitions.
Wrexham, United Kingdom
Level 2 Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Rude”
Reviewed May 22, 2013

Visited the café and the staff were just rude from start to finish and everything seemed as if it was too much trouble and effort and us customers were a huge inconvenience

Visited April 2013
Helpful?
Thank RPrince1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan P, Public Relations Manager at Wrexham County Borough Museum, responded to this review, June 13, 2013
Annwyl gwsmer

We are extremely concerned to hear about your experience at the cafe. We take great pride in providing excellent customer service, so you can imagine the shock we all had reading your feedback. We have never come across anything close to this before, so please help us get to the bottom of it.

Can you please provide the following:
- Date of your visit
- Time of day
- Further details on what exactly happened

Please feel free to phone us with this information if you prefer, and ask to speak with the cafe. 01978 297460.

Diolch

Geraint - Bwtri owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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74 reviews from our community

Visitor rating
    36
    29
    6
    3
    0
Date | Rating
  • English first
  • Any
English first
Port Talbot
Level 4 Contributor
32 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
“A Gem!”
Reviewed April 9, 2013

I visited in April 2013 to see the "Holiday of a Lifetime" exhibition, following the exploits of Sir Watkin Williams Wynn on the Grand tour. A subject with obvious local connections, but wider historical significance. It was a delight to see original paintings and artefacts in context, which gave them a fresh significance. The Velvet Suit was stunning. I'm not sure I would have given it a second thought out of context. The twenty-five minute film brought alive the excitement and adventure of the Grand Tour. A stunning impact for such small exhibition. I wish more museums would follow this example.

Visited April 2013
Helpful?
1 Thank cymroh j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wrexham
Level 2 Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
“Great local experience”
Reviewed January 19, 2013

Visited with my children and my mum and dad. Great local history with interactive displays, small but full of interesting info. Staff are extrememly friendly, Chloe and Janet on reception very helpful.
Visited the cafe for lunch, very tasty, homecooked food, well deserved good reputation. Again staff were brill especially Paula. Nothing too much trouble. Will def be visiting again.

Visited January 2013
Helpful?
2 Thank rachandsarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wrexham, United Kingdom
Level 6 Contributor
128 reviews
76 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
“great free day out”
Reviewed November 19, 2012

I can never under stand why local people do not visit museums gallerys ,we always go where ever we are in the world but to go in for free have a visit wrexham museums are very interesting have a visit there are more in the area .also chirk castle. erdigg lots of free venues in the area lots to see in wrexham

Helpful?
2 Thank DENISE R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wrexham, United Kingdom
Level 2 Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“st john”
Reviewed October 29, 2012

we went with st john ambulance cadets and had a normal tuesday evening spent here with the staff doing arts and crafts and i also liked the staff because they were sooo friendly

Visited March 2012
Helpful?
1 Thank whitney w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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