We booked for just one night. Two rooms including a disabled friendly room. We were given rooms in what the hotel calls the lodge .. Which is akin to a cheap motel block at the rear of the hotel. There was no parking for my car so had to park 100 yards away and the surface of the car park is totally unsuited to wheel chairs or scooters so had to struggle up to the rooms with the aid of my 73 year old father.... I still ended up on the floor with the loose chippings due to the slope up to the block.
Once inside the rooms there was a awful smell, and there seemed to be a growth on the ceiling in the bath room along with a general dampness.there was no heat on in the room (30 Oct) the build quality of the lodge was such that I could hear the conversation of the people in the room above me, also I had book a twin room and a double... So I was surprised to find a rollaway bed in the room that my son was supposed to sleep on.
The hotel was about 20 yards away over an unlit , unpaved yard and then down some steps .... Due to all the things that we found we decided to return home... 130 miles at night after a full day..... And forgo the snow don railway tickets I had pre bought.
All in all a terrible experience , and a third class hotel. I did not even get it cheap! I would recommend staying at a premier inn instead... I wish we had!! Terrible for the disabled too as I found out.The staff offered to put heaters in the rooms for a few hours.... That was the only help offered.
Nothing to recommend it and plenty against !
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- Also Known As:
- Hotel Swallow Falls
- Swallow Falls Hotel Betws-y-Coed, Wales