Swallow falls should get 4/5. It really should.
The staff we found were polite and talkative, apart from one receptionist who didn't give particularly clear details as to where the bike room was. However points were not lost there as that may have been fault.
The food was fantastic, filling homely food and the do a great deal with two mains.
The rooms are clean, although you may need to turn the radiator down a tad as it was quite stuffy when we got there.
In the bar there looks like one barman doing prettying all the work apart from cooking, so more praise to him.
Breakfast, was better than a lot of other places and a pretty good selection!
We booked Swallow Falls on booking.com for 3 nights at £50 a night with breakfast for a double room, our room looked out over the river which was very lovely as we could hear the falls.
Now, the only con. The Bike room.
When I finally found it with my wife, the door was open, another key was inside it. A single bike was in there, no padlock. My wife was fairly annoyed that this was supposed to be a secure bike storage. Also I'm not sure how many keys that have for the room, one person said three, then two. So that was worrying. But the most concerning was when I came downstairs the following night there was a different receptionist, she had never sen me before but when I asked if I could check on my bike she handed over the key, there wasn't even a check to see if I was a guest.
Furthermore, there is an alarm system in there, but you guessed it. It's not on. Ever, it seems.
My only gripe. But it's a big one when you have over a grands worth of bike to keep secure.
Swallow Falls is lovely whether you want to bunk it, stay in a hotel room or camp. Food is great as is service on the whole. Plus two pool tables, fantastic.
For couples and families alike, wonderful....
....just don't go for a biking holiday.
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- Also Known As:
- Hotel Swallow Falls
- Swallow Falls Hotel Betws-y-Coed, Wales