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“Great location , room below standard”
3 of 5 bubbles Review of The Gwydyr Hotel

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The Gwydyr Hotel
Ranked #5 of 7 Hotels in Betws-y-Coed
Certificate of Excellence
2 reviews
“Great location , room below standard”
3 of 5 bubbles Reviewed July 26, 2014

We stayed one night at this hotel room no 20 We paid £65 room only and considering we arrived late we were glad to have somewere available. We except this as average, the room size was average and clean. However we had the worst night sleep and horrendous back pain the next morning with the mattress. It had a dip in it and ruined the rest of our weekend. The staff were pleasant and we did complain about the matress the next morning, however we believe the bed is one thing that should be comfortable - we hope this is rectified.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alliehanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
707DawnH777, Owner at The Gwydyr Hotel, responded to this review, September 16, 2014
Thank you for taking the time to review your stay, I can confirm, following your valued feedback, the mattress has now been replaced.
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153 reviews from our community

Traveler rating
    71
    58
    17
    5
    2
See reviews for
34
78
5
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Llanrwst, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 13, 2014

Thank you to the staff for a lovely Carvery and great service! We celebrated my nains 70th birthday and everyone was impressed being this was only the first day of the Carvery good luck we will definitely be back! My daughter was also pleased with the games supplied!

  • Stayed July 2014, traveled with family
    • Cleanliness
    • Service
Helpful?
1 Thank Bryn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
707DawnH777, Owner at The Gwydyr Hotel, responded to this review, August 6, 2014
Thank you for your kind comments, we are delighted you all had a great time. Your Nain certainly did not look her 70 years! Looking forward to seeing you again soon. Thanks again...
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Bristol, United Kingdom
1 review
4 of 5 bubbles Reviewed July 5, 2014

We turned up last minute on a warm Sunday lunch time, having not booked, we thought we'd be lucky to get anything much....Well we were so impressed...
We all loved the food...We went for traditional roast - there was a very reasonable 2 course 'Deal'....Loved the decor & so brilliant for a hot summers day - nice & cool......Hate to say this, but we were surprised how few people there were in the large lounge/restaurant area, it was probably to our benefit because we got very good personalised service & didn't have to wait long for our food....Just hope for the Gwydyr Hotel's sake, Betws-y-Coed's 'Best kept Secret' gets out - so all those hot,thirsty travellers can find how really 'Cool ' The Gwydyr Hotel Bar/ Lounge area has become !!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank ValerieClaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
707DawnH777, Owner at The Gwydyr Hotel, responded to this review, July 8, 2014
Thank you for taking the time to review your Sunday Lunch experience at the Gwydyr Hotel and we are delighted you enjoyed your meal. We are now serving a Sunday carvery from 12-3pm which is extremely popular and booking is advised to guarantee a seat so we hope we will see you again soon! Thank you once again for your valued feedback.
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Amersham, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed June 8, 2014

The hotel was ok for the price (although we did stay in similar priced ones that had made more of an effort). The mattress was very uncomfortable and I could feel the springs digging into my ribs. The tab was dripping and my mother stayed in a different room where she couldn't entirely close the bathroom window. On the other hand, we did like the lovely old building and the location was perfect.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank manonwelter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
707DawnH777, Owner at The Gwydyr Hotel, responded to this review, June 11, 2014
Thank you for taking the time to review the Gwydyr Hotel, I am sorry that you felt we did not make more of an effort. Our hotel rooms are work in progress and this is reflected in the room rate for a licensed hotel in Betws y Coed. We plan to renovate the bedrooms over the winter period and this too is mentioned on our website. Our aim is for all our guests to have a good nights rest in a comfortable bed, to have hearty, tasty, local produce, served in a relaxed, warm and friendly environment. Once again, thank you for your valued feedback.
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Oxford, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed June 5, 2014

You could not ask for a more helpful set of staff / owner
The whole of the downstairs has been upgraded, it's pleasant, modern & clean. Breakfast was a full English & as good as anywhere, a good size & well cooked :-)
The location in the village is central.
The only downfall is the bedroom & bathroom needs updating, the room was spacious & clean

I left my passport at the hotel, with passport in :-( thankfully they were very kind to post t all back to me.

I'M very sure that once they have completed their upgrades of the upstairs & serve main meals, it will be right up 10/10

Good luck to the owner, I would recommend your hotel

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deaf2705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
707DawnH777, Owner at The Gwydyr Hotel, responded to this review, June 6, 2014
Thank you so much for taking the time to review the Gwydyr Hotel. I am so pleased you got your beautiful handbag and passport back safely. Thank you again for your valued feedback it all helps towards us improving the overall customer experience.
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N. Yorkshire
Level Contributor
100 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed June 4, 2014

We stayed 2 nights - we were doing some walking in the National park and it was a great base. The hotel is clearly under refurbishment. The downstairs has been done, it still needs some softening as it all floorboards and newness, few soft furnishing would make it feel more cosy. The room we got was poor - although clean bedding - the bathroom had a bath which was in a terrible state, small with the sink in the bedroom not the bathroom. There are a few little thing s that could make the difference, biscuits/tea facilities in the room were sparse and a bit rough. Breakfast was good but not using packets of butter and jam sachets/plastic pots would be more reflective of the effort that has been made on the decor. Staff were all very pleasant and helpful. I wish them luck in the continued refurb and would like to visit again one day to see how it ended up.

Room Tip: ask for one that has been refurbished - wish I had
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosey321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
707DawnH777, Owner at The Gwydyr Hotel, responded to this review, June 6, 2014
Thank you for taking time to review the Gwydyr Hotel. We are indeed work in progress as our website and reviews suggest. The bedrooms and bathrooms are part of our ongoing renovation works. I am sorry that you did not enjoy the butter and jam portions at breakfast or the complimentary tea tray in your room, your comments have been duly noted. Thank you once again for your valued feedback.
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Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 2, 2014

We stayed at the Gwydyr for our mini moon last week. We had just got married in chester and wanted somewhere to stay that wasn't too far away.
Upon our arrival, we were presented with a beautifully refurbished room and bathroom. Our stay was made even more perfect when we were treated to a 'just married' card, flowers and chilled prosecco! What a treat! That certainly helped our stay to start well. All of the staff were made aware that our stay was a special celebration - they were all so very lovely! The restaurant looked great and our breakfast the next morning was super (made even better by having gluten free bread for my husband)

All in all, the Gwydyr hotel is a beautiful place and we can't wait to see the hotel once the remaining refurbishments awe complete. A true gem!

Room Tip: A little gem!
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manielle2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
707DawnH777, Owner at The Gwydyr Hotel, responded to this review, June 6, 2014
Thank you for taking the time to review the Gwydyr Hotel. We were honored that you chose our venue for your mini-moon and had such a great time. Wishing you both years of wedded bliss together, and hopefully you'll be back when our renovations are complete for an anniversary celebration!
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Additional Information about The Gwydyr Hotel

Property: The Gwydyr Hotel
Address: Holyhead Road, Snowdonia National Park, Betws-y-Coed LL24 0AB, Wales
Location: United Kingdom > Wales > North Wales > Snowdonia National Park > Betws-y-Coed
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #5 of 7 Hotels in Betws-y-Coed
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Gwydyr Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
The Gwydyr Hotel is a Family, Pet Friendly Hotel which offers home-made, hearty, wholesome lunches and dinners using local Welsh Produce. All dietary needs catered for. Come and sit by the cosy log fires and read the weekend papers, or why not enjoy the sunshine, sit outside with a local Ale, watch the world go by and soak up the outstanding scenery in the centre of Betws y Coed. Free Parking Available at the rear of the hotel. ... more   less 
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Also Known As:
The Gwydyr Hotel Betws-y-Coed, Wales

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