We were on holiday in North Wales and wanted to try this out. We had done Go Ape before in several locations and been very impressed. This course here is much shorter, no zip wires and our boys aged 13 and 9 didn't find it a challenge at all, although they did enjoy it.
We found the staff in the cafe very unfriendly and off hand. In the car park there are signs all around telling you only food purchased on site can be eaten there, it was so over the top. My son stood up on a wall outside the cafe to get a better view of something and the woman in the cafe shot out and told him to get down, there were plants there. We looked - brambles, undergrowth etc. She could have kindly asked him not to stand there instead of her aggressive manner.The dirty crockery was not collected from the tables so there were wasps bothering people constantly. The loos / drains absolutely reek, obviously a problem.
Our session was running late by about half an hour and it seems they book too many people into one time slot so that when you actually get to the course you have to wait ages before actually starting, especially if there are some nervous people before you.
Our boys also did the power fan jump and the swing. The girl staff member at the power fan jump wrongly accused a man in the car park of smoking. He wasn't, and told her it was her dusty car park , but she didn't apologise.
In comparison to our experience of Go Ape, this place is a poor second cousin and unfortunately it was the staff ( and the whiffy smell) that made it less pleasant.