If you have to cross the Channel, this has to be the best boat on which to do it - it's clean, the cabins are comfortable and the waiter-service restaurant excellent (it served the best steak I have had in months if not longer). The staff, even those at check-in are friendly and helpful and there isn't really anything to complain about at all with regard to the boat. The only drawback is docking in Harwich, which is not the most convenient port and the transport links are terrible.
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