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“Great hotel and great staff” 5 of 5 bubbles
Review of White Waters Country Hotel

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White Waters Country Hotel
Ranked #2 of 10 Hotels in Llangollen
Certificate of Excellence
Kinver, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great hotel and great staff”
5 of 5 bubbles Reviewed February 28, 2013

We have just been for a 2 night stay. We had a great room which overlooked the river and was clean and comfortable. The staff were excellent and certainly went the extra mile to help. We had to go to a funeral very early on Saturday morning but they made sure that someone was available to serve us breakfast - they were really friendly and helpful even at such an early hour.

The restaurant was lovely but eating in the bar was equally comfortable. The only down side for me was that there was only 1 vegetarian choice on the restaurant menu but they did offer to cook me anything else that I might want so this is definitely not a complaint.

All in all a lovely stay - we are hoping to be back soon with some friends - can't wait.

Room Tip: pay a bit extra for the river view
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Annette D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review, April 4, 2013
Thank you for taking time to review White Waters Country Hotel.

I am very happy that you found us all friendly and helpful and we do love making sure that everyone enjoys their stay.
I am pleased that you enjoyed both the restaurant and bar food and that you were also offered additional vegetarian options as it is most important to cater for everyones needs.

We look forward to welcoming you back in the future.

kind regards

Sarah Davies
Reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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729 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
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  • English first
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English first
Glos
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed February 28, 2013

This was a Groupon weekend booking which was well worth it. Great location by the River Dee. Staff were pleasant and friendly, nothing was too much trouble. Room was comfortable and clean although there was no river view. Only 1 problem, heard people clomping around from the floor above in the middle of the night. (Bar) food was spot on, very tasty. Breakfast was a little sparse but you could get an English breakfast at extra cost. Didn't use the spa facilities but they looked good anyway......Nice one.

Room Tip: Go for a River View
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JMWGlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review, April 4, 2013
Thank you for your review.

Again River View rooms are very popular so I do hope you return and take advantage of the stunning scenery. I am glad that you found the menus appetising and we certainly hope you return.

Kind regards

Sarah Davies
Reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 24, 2013

My husband and I visited this hotel for a weekend break with fishing. What is truly outstanding is the dedication of the staff to make ones stay as pleasurable as possible. Nothing is too much trouble. The service and attention to detail ensured that we really enjoyed our visit. Thank you especially to Mark and Ben the chef.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fishingbuddies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review, April 4, 2013
Thank you for your lovely review

It is most pleasing to read that you received excellent service and your stay was an enjoyable one. All the staff here at White Waters thoroughly enjoys looking after guests and it is lovely to know it is appreciated.

Thank you

Sarah Davies
Reception
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed February 23, 2013

We stayed for the weekend 8th February, from booking in on the Friday to checking out on the Sunday,it was a very pleasurable experience. Unfortunately there were no river views available but the room was very comfortable. The staff were very friendly which creates a lovely atmosphere, we ate in the bar on the Saturday night and the food and service was good. The spa was a welcome relief after walking to the aquaduct and back as well. All in all a wonderfull weekend.

Room Tip: Enquire when booking as to availability of the rooms with a river view
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MartinBibby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review, April 4, 2013
Thank you for taking time to review White Waters.

It is excellent to hear that you enjoyed all aspects of your stay. It is very important to us here that we create a relaxing atmosphere and we all work as a team and strive for this.

River view rooms are always popular and I do hope you return for another visit.

Kind regards

Sarah Davies
Reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed February 21, 2013

We booked a 2 night last minute stay with a Groupon offer for £95. The hotel is in a beautiful location on the river Dee. We stayed in a standard room, which didn't have a river view, but you can upgrade if you prefer. The room was clean and comfortable with tea and coffee facilities. This is a family run hotel and we were well looked after. We enjoyed a Welsh cream tea when we arrived which was included in the price and we ate and drank in the hotel both nights. There is a small spa in the hotel which we enjoyed after a day out in the hills and valleys. All in all, we had a very enjoyable stay and it was excellent value for money.

Room Tip: Upgrade to a river view if you wish
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank UkButton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review, April 4, 2013
Thank you for your review.

It is lovely to hear that you enjoyed your stay and were well looked after. I agree that the spa is a bonus after a day of exploring.

We hope to welcome you back in the future.
Kind regards

Sarah Davies
Reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
2 reviews
5 of 5 bubbles Reviewed February 19, 2013

24 of us stayed over 16th February 2013. Our ages ranged from 1 to 78 and there was something for everyone. The teenagers enjoyed the spa pool and steam room, the small children played for hours in the park just 5 minutes walk from the Hotel and there was a delightful walk along the aqueduct, as well as easy access into the centre of Llangollen.
The staff at White waters were very accommodating and patient and had no problem catering for us all, both at the evening meal and breakfast. I would recommend this hotel be it a family gathering or just a couple.

  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank marian w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review, February 21, 2013
Thank you for review.

It was a pleasure for all of us to look after your group for a family celebration.
The spa is a hit with everyone and is a lovely place just to relax. I am pleased to hear that all ages were accommodated for and the evening was enjoyed by all.

Kind regards

Sarah Davies
Reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birkenhead, United Kingdom
Level Contributor
132 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed February 4, 2013

Stayed here in July for our anniversary, we had a great time here. We had a luxury room over looking the river we was really nice, the views were spectacular. We ate at the hotel for breakfast, lunch and dinner and all the meals were of the highest standard. Defiantly recommend this hotel

  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank Stevooooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review, February 21, 2013
Thank you for taking time to review White Waters Country Hotel and for choosing to celebrate your Anniversary here.

The views are indeed stunning and weather permitting can be appreciated from the decking area. It is excellent to hear that you enjoyed all meals and that the quality was appreciated.

Kind regards

Sarah Davies
Reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about White Waters Country Hotel

Property: White Waters Country Hotel
Address: Berwyn Street, Llangollen LL20 8AD, Wales
Location: United Kingdom > Wales > North Wales > Denbighshire > Llangollen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Llangollen
#2 Family Hotel in Llangollen
Price Range (Based on Average Rates): $
Hotel Class:4 star — White Waters Country Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
White Waters Hotel is a new hotel situated in delightful surroundings overlooking the River Dee and yet located only one mile from the town centre. The ethos of this new hotel is to offer the highest quality of luxurious accommodation and service with a restaurant dedicated to fine dining and an environment to provide that ‘little extra’ that puts it apart from other hotels in the area. It offers 25 bedrooms all with en-suite facilities. ... more   less 
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Also Known As:
White Waters Country Llangollen
Hotel White Waters Country
White Waters Country Hotel Llangollen, Wales - North Wales

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