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“Autumn treat”

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White Waters Country Hotel
Ranked #1 of 10 Hotels in Llangollen
Certificate of Excellence
Reviewed October 21, 2012

This weekend break was purchased via Groupon "what a gem this hotel was" the hotel was spotless, the staff were very helpful and freindly, Not only was one of our rooms upgraded FREE!. The rooms were very well maintained and of a high standard. One of the pleasures of staying here was not only the spectacular location sitting alongside the very tranquil River Dee and the fabulous valleys. The hotel also has a pet african grey parrot "ALFIE" what a delight and kept us very entertained with his colourful chatter. The hotel restraunt food was gorgeous and great value. The spa was well worth the jorney. We have plans to return to this fantastic hotel in the spring/summer to appreciate this peaceful river location in the sunshine.

  • Stayed: October 2012, traveled as a couple
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1  Thank lisa e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this reviewResponded November 7, 2012

Thank you very much for taking time to review your stay here at White Waters Hotel.

It is lovely to hear that you all enjoyed your stay and thank you for your positive comments on the hotel, it is rewarding to know it is appreciated.

The location is indeed stunning and can be enjoyed throughout the different seasons.

We are looking forward to seeing you again in the spring or summer.

Kind regards

Sarah Davies

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475 - 481 of 776 reviews

Reviewed October 12, 2012

We stopped over on a touring break, the staff were friendly, Hotel was clean and tidy, good value for money, we had booked as a last minute deal otherwise we would have been not so pleased if we had paid more for a back of the hotel room with the view we were given.
The decking area outside the dining area looked great but we were unable to use this due to the dreadful weather.
Disappointed as we booked this hotel specially to use the spa but found it out of use when we arrived.
Also a little amazed to see that the uneaten bread from the breakfast table was returned to the bread bag when we walked past the kitchen door.

Room Tip: Ask for one with a view of the river
  • Stayed: October 2012, traveled as a couple
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Thank aromass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John186439, General Manager at White Waters Country Hotel, responded to this reviewResponded October 15, 2012

Many thanks for finding the time to leave this review on White Waters Country Hotel.

Unfortunately due to the popularity of our River View Rooms they do get booked very quickly which has a result in last minute booking having to be allocated to the 'non river view' rooms.

I must admit that we have had some maintenance issues within the hydrotherapy pool and steam room which did result in the pool being closed down for 2 days. I can assure you that making the decision to close the pool is not a decision made lightly. I would like to inform that the pool and steam room has now re-opened.

Regarding your comment about the uneaten bread being returned to the bread bag after breakfast service. I would like to point out that the unused bread does get put back into the bread bag but I can assure any customers that we do not use it, it gets collected twice a week to be fed to the ducks in Llangollen along the River Dee. We do also give it to children staying at the hotel who go into Llangollen so they can also feed them too.

Once again I would like to thank this customer for finding the time to review us.

Hopefully look forward to welcoming this customer back to White Waters Country Hotel in the future.

Best regards,

John Churchward
General Manager

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Reviewed October 12, 2012

My boyfriend and I went to the White Waters Hotel for his Birthday. We paid a supplement for a river view, which was well worth it. We enjoyed ourselves. The room was spacious, clean and well equipped. The view was wonderful. The staff were very helpful and polite at all times. There is also a parrot there called Alf who was a real character and added to the stay.
The only draw back was the size of the bar area which was very small with little atmosphere. The food was ok but we preferred the meal we had in a pub in the town centre which was better value for money.

Room Tip: We had room 208 which was lovely.
  • Stayed: October 2012, traveled as a couple
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Thank CazCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John186439, General Manager at White Waters Country Hotel, responded to this reviewResponded October 15, 2012

I would like to thank this customer for finding the time to leave this review on our hotel.

I must agree with you that paying the supplement for the River View is well worth it as majority of our rooms benefit from the lovely views of the River Dee and Welsh Valleys.

Alfie is a great asset to the hotel which attracts a lot of customers to the hotel.

I’m disappointed to read your comment about the bar and food. Your comments have been passed over to the relevant department.

I do hope that you choose to stay with us again in the not so distant future.

Remember for best rates contact the hotel direct.

Best regards,

John Churchward
General Manager

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Reviewed October 12, 2012

I stayed in this hotel last year and it was excellent. The food was beautiful and such friendly staff and a relaxing attitude. I am going back this weekend and cannot wait to go it is in such a beautiful spot - excellent.

  • Stayed: November 2011, traveled as a couple
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Thank zakelliot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John186439, General Manager at White Waters Country Hotel, responded to this reviewResponded October 15, 2012

Thank you for leaving a review on White Waters Country Hotel.

I'm delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel this weekend.

Look forward to seeing you.

Kind regards,

John Churchward
General Manager

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Reviewed October 8, 2012 via mobile

Stopped on our way back from Wales for a late lunch as we had passed a number of hotels that looked very grotty. The food here was lovely, hot, well presented and good value. The service was excellent and Alfie the parrot was very entertaining.

  • Stayed: October 2012
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Thank Jenty05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John186439, General Manager at White Waters Country Hotel, responded to this reviewResponded October 15, 2012

Many thanks for finding the time to leave this great review on our hotel.

Hope to welcome you in the future

Best regards,

John Churchward
General Manager

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Reviewed October 7, 2012

We chose to stay at this hotel for our first wedding anniversary. We had a great time there, the hotel was lovely and the staff were really friendly. The bar area felt very warm, cosy and relaxed -the food was great too.

The spa area was really relaxing, I can highly recommend it. Our room was called The River Dee room and was very spacious, the best part of the room was the large balcony. It was lovely sitting on the balcony to watch sunrise with a beautiful view of the river and a nice cup of tea.

We spent the second day in Llangollen which is a lovely place to spend the day with great views of the river, lovely places to eat and the steam train is a great way to spend a couple of hours.

We would love to return to this hotel, thank you for making us so welcome and making our anniversary extra special.

Room Tip: River Dee Room - Large Balcony & Beautiful View
  • Stayed: October 2012, traveled as a couple
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Thank Joannelouise55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John186439, General Manager at White Waters Country Hotel, responded to this reviewResponded October 8, 2012

Many thanks for finding the time to leave this great review on our hotel.

Im delighted to read that you enjoyed your stay with us and I must agree River Dee is a lovely room with fantastic views of the River Dee and also the Welsh Valley from the large balcony.

We hope to welcome you back to White Waters Country Hotel in the not so distant future.

Best regards,

John Churchward
General Manager

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Reviewed October 7, 2012 via mobile

Great room with a view of the white water (which we could hear all night). We arrived late and were able to procure a light evening meal & drink. Very comfortable room and a good shower. Breakfast next morning a tad light on, could've used some stronger coffee, but ok. All in all a very pleasant overnight.

  • Stayed: October 2012
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Thank now__voyager_melb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John186439, General Manager at White Waters Country Hotel, responded to this reviewResponded October 8, 2012

Many thanks for leaving this review on White Waters Country Hotel.

It's great to read that you enjoyed your stay with us.

We hope to welcome you back to White Waters Country Hotel in the future.

Remember for our latest offers and best rates book direct.

Best regards,

John Churchward

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about White Waters Country Hotel

Address: Berwyn Street, Llangollen LL20 8AD, Wales
Location: United Kingdom > Wales > North Wales > Denbighshire > Llangollen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Llangollen
#1 Romantic Hotel in Llangollen
#2 Family Hotel in Llangollen
Price Range: $96 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Waters Country Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
White Waters Hotel is a new hotel situated in delightful surroundings overlooking the River Dee and yet located only one mile from the town centre. The ethos of this new hotel is to offer the highest quality of luxurious accommodation and service with a restaurant dedicated to fine dining and an environment to provide that ‘little extra’ that puts it apart from other hotels in the area. It offers 25 bedrooms all with en-suite facilities. ... more   less 
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Also Known As:
White Waters Country Llangollen
Hotel White Waters Country
White Waters Country Hotel Llangollen, Wales - North Wales

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