We were so disappointed that we left after 3 nights even though we paid for 4.
We selected Horseshoe Pass against higher quality B&B as the booking.com description suggested luxury accommodation at upper end prices.
The view lives up to the script but the leyandii "wind break" will defeat the owner very soon.
To be fair on Phil (the owner) he responded to some of our discontent, replacing a mattress because of defective springs on the same day and providing us access to another shower in another unlet property because of inadequate water pressure. However these were all known faults and should have been dealt with previously (see other reviews); if I had wanted to walk to a shower, I would have hired a caravan. As the other properties were mostly unoccupied and the chalet was not fully functional he could of offered us one of the many unlet properties as an alternative.
We stayed in the chalet, two people and two dogs..... the property is billed as occupancy by 4-6 people which would require a great deal of synchronized movement and living. We struggled with two adults, sheepdog and a lurcher.......
So we have heavily marked down for poor value, lack of attention for detail and impaired ambience...see photo front of chalet showing bin park (some interest watching tree rats, aka grey squirrels raiding bins from balcony) and poorly maintained property as shown by balcony doors.
Our first disappointment on booking through booking.com and trip advisor.
- Official Description (provided by the hotel):
- Comfortable and rustic self catering accommodation with stunning views, set in the exquisite scenery of North Wales. Located at the bottom of the Horseshoe Pass, officially an Area of Outstanding Natural Beauty, and 1.5 Miles from Llangollen town centre. Llangollen is a hub of exciting outdoor activities, has plenty of cafes, restaurants and traditional pubs. Amongst many other things Llangollen also boats the only standard gauge heritage railway in North Wales, a navigable canal, a medieval castle, and a bridge over the river Dee which is one of the seven wonders of Wales. ... more less
- Reservation Options:
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- Also Known As:
- Horseshoe Pass Holiday Lets Llangollen, Wales - North Wales