The negative bits first. We were in a deluxe room (No 9) it is late October and chilly in the room (5.30pm) but the radiators weren't on. We called reception and were told "we switch the heating on about 7pm" - so the best they could do was bring up a portable oil filled radiator heater. Deeply unimpressive seeing as many people are getting ready to go out on a saturday night which meant a cold room and also a cold bathroom. The advertised 'towel warmers' in the bathroom description are presumably there for their ornamental value only as they never came on at all during our stay which meant the wet towels we left on them on saturday night remained wet for sunday morning.
If you like a bath make sure you specify this when you book. We assumed being a deluxe room it would have one but it didnt and there was only a shower which was a big disappointment as we were looking forward to an unhurried soak before going out. We asked to change rooms but were told they had none with baths free.
There are no towelling robes to keep you warm and dry after your shower either.
So we showered and dressed in discomfort and the heating (but not the towel rail) only just started to come on at 7.15 just as we were leaving to go to the Walnut Tree (highly recommended) - just amazing for a hotel with these aspirations.
The positive aspects are that the room was large and well decorated in typical Farrow and Ball 'boutique' style. The staff were friendly though reception was over-stretched both when we checked in and also as we were waiting for our taxi to the Walnut Tree.
If using the complimentary taxi to the Walnut tree make sure you are pro-active both about it getting you there and also once there for the return trip - it does not happen by itself even when you have told them you will want this.
The bed was large and very comfortable.
Its probably as good as you will get in the immediate area and clearly a lot of money has been spent bringing it up to scratch but all the Farrow and Ball paint in the world doesnt compensate for a penny pinching attitude to the heating bill.
- Official Description (provided by the hotel):
- Stylish hotel and place to eat in the Brecon Beacons. Winner of The Tea Guild's prestigious Top City, Country Hotel Tea Award 2011 and AA Hotel of the Year Wales 2016/2017. ... more less
- Reservation Options:
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- Also Known As:
- The Angel Hotel Abergavenny
- Angel Hotel Abergavenny
- The Angel Abergavenny, Wales