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“Hotel from Hell”
1 of 5 bubbles Review of Celtic Royal Hotel

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Celtic Royal Hotel
Ranked #3 of 8 Hotels in Caernarfon
Certificate of Excellence
england
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Hotel from Hell”
1 of 5 bubbles Reviewed September 11, 2006

Good website but that it the only thing good about this hotel. Room was cramped with poor ventilation. Beds were uncomfortable. The bath was half sized. The pool didn't work. The staff were unwelcoming and not adequately trained to deal with customer complaints. The hotel manager was rude and had no manners. If you want to pay through the nose and be uncomfortable and miserable then this is the place for you.

  • Liked — Leaving the hotel
  • Disliked — unhelpful staff
  • Tips/Secrets — avoid this hotel at all costs
  • Stayed August 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank markZoom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
functions123, owner at Celtic Royal Hotel, responded to this review, December 7, 2006
We cannot understand why the room was poorly ventilated as all rooms have windows that open. The baths are standard sizes and meet the criteria of our three star grading. The pool was closed due to maintenance as per the Health and Safety requirements. All staff are praised for their friendliness and we pride ourselves on this. We welcome all constructive criticism and we immediatedly address any issues. We consider the hotel to be of a high standard - cleanlines and excellent food of which we get many compliments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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951 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Additional Information about Celtic Royal Hotel

Property: Celtic Royal Hotel
Address: Bangor Street, Caernarfon LL55 1AY, Wales
Location: United Kingdom > Wales > North Wales > Gwynedd > Caernarfon
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Caernarfon
#3 Romantic Hotel in Caernarfon
#4 Business Hotel in Caernarfon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Celtic Royal Hotel 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Celtic Royal Caernarfon
Hotel Celtic Royal
Celtic Royal Hotel Caernarfon, Wales

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