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“Good Service & Hospitable Staff”
Review of The Garden Hotel

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The Garden Hotel
Ranked #4 of 6 Hotels in Bangor
Certificate of Excellence
Welwyn Garden City, England, United Kingdom
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good Service & Hospitable Staff”
Reviewed April 25, 2014

i stayed at this place for 2 nights when i traveled to Bangor on a vacation recently. The staff here were very hospitable and the service offered was really great. Also, the hotel is very close to the railway station (just across the road actually). I had dinner on both the nights at the restaurant in the same hotel as well. I really enjoyed the Asian food served there. i would definitely recommend people to try some sea food (prawn) dishes served at this place...

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Rajesh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
    51
    39
    9
    0
    6
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25
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Lancaster, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 22, 2014

I have been staying here nearly every month for 2 years for business and I will not stay anywhere else. Iv tried other places but they don't compare to the level of service and hospitality the staff offer here. Im quite particular withwhere I stay and nothing is too much to ask and iv have honestly never come across an establishment that genuinely
care and respects for its customers. 
I highly recommend this place. 

Ps. The restaurant food is a must!




  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank dozday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 20, 2014

Booked a room with external website, got there and paid then got taken to the smallest room I've seen with no bathroom I was then told my bathroom was down a flight of stairs seperate, obviously not ideal... The lady was extremely rude saying I didn't seem happy therefore she wasn't going to let me stay there
She then proceeded to be insulting and rude, and literally said she wasn't going to give me a refund and push me out the door... I was totally bemused I I fact thought it was a set up for a tv show!! I had to then get myself into another hotel which was difficult as they were all booked up for Easter
The prices of this hotel may sound reasonable but the people who run it are the rudest, I would strongly advise you stay clear of this accommodation

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Niklou81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 15, 2014

Stayed for one night on 13 April for business. All staff I encountered were exceptionally helpful and friendly. The décor in the rooms was a little tired, but the room I stayed in was reasonably well-equipped, with a decent shower and wifi connection. Hotel is a few minutes' walk from the train station. Would recommend.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MarthaOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Llangoed, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 2, 2014

My family and I had a takeaway from restaurant. The first thing that hit me was the quality of the staff. They where chatty and very, very kind and helpful. They where the nicest pair of staff I have ever come across in any entire life! Then the food: it was SUPERB!!! Definitely one of the tastiest Chinese/Cantonese meals I've ever had. The food was simply amazing! I world recommend this restaurant to any family who loves Chinese/Cantonese food. A little beauty!

Stayed March 2014, traveled with family
Helpful?
6 Thank Ciarán E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiltshire, United Kingdom
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 2, 2014 via mobile

We were originally booked in for two nights on business but stayed only one as it was terrible. The staff were nice and helpful but the hotel was terrible: tatty, cramped and filled with a pervasive smell of cooking from the restaurant. It is quite well situated for pubs and restaurants, which makes it easy to stay out of the place as long as possible. This is one of the worse hotels we have had the misfortune to stay in.

Stayed February 2014
Helpful?
3 Thank Pete1234567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden328, Manager at The Garden Hotel, responded to this review, April 21, 2014
Dear Guest

Thank you for taking time to write your review.

We understand that you were upset and not happy with our Hotel's 24 Cancellation Policy.

Your feedback and comments have been taken into consideration.

We do hope that you will decide to come back to stay with us again and, until then, I would assure you of my best attention at all times.

Kind regards

Sandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 30, 2013

If your staying in Bangor this is definitely the place to stay all the staff are very friendly. The whole hotel is spotlessly clean and tidy. I had a single room at the back not en-suite, my Choice as it was cheaper. The room was a good size with everything you would expect, the bathroom had a very large shower with plenty of hot water and plenty of pressure.

Then there's the restaurant what can I say 'superb' Even if your not staying at the Garden Hotel, if you like Chinese food this is a must. Unusually for a Chinese they use local fresh ingredients. All the food is freshly prepared and it shows.

The following morning I had to catch a train from Bangor station which took all of 3 minutes to walk to.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Mick2606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Garden Hotel

Property: The Garden Hotel
Address: 1 High Street, Bangor LL57 1DQ, Wales
Location: United Kingdom > Wales > North Wales > Gwynedd > Bangor
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #4 of 6 Hotels in Bangor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Garden Hotel 3*
Number of rooms: 12
Official Description (provided by the hotel):
The Hotel is situated on the High Street, close to Bangor Railway Station, with en-suite bedrooms and delicious freshly-prepared food and fine wines served every day in a warm welcoming atmosphere.Saint Deiniol's Cathedral, all University sites and Penrhyn Castle all within walking distance makes us an ideal place to stay. The Hotel's restaurant is open seven days a week with a comprehensive á la carte menu from 2.00pm to 9.30pm. To make a reservation, simply telephone or contact us by e-mail.The 3 star Garden Hotel offers both en-suite or standard rooms. All rooms are individually designed, with a rich mixture of traditional and classical style decor and equipped with modern amenities to suit all corporate and leisure guests.Room Amenities: Complimentary Wi-FiFax and copyingLaundry service Flatscreen TV and radio Complimentary tea and coffee Packed lunches available Complimentary toiletries Towels provided Trouser press (upon request) Iron and ironing board (upon request) Additional seating area (deluxe rooms) Free use of our comfortable guest lounge (first floor) For any special requests (champagne/fresh flowers/chocolates) to be placed in the room before your arrival, please telephone at least 24 hours in advance. ... more   less 
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Also Known As:
Garden Hotel Bangor
The Garden Hotel Bangor, Wales - North Wales

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