I go for Premier Inn when I can. On checking in after running the gaunlet of the smokers outside the front door, I was sent to a room on the top floor, but returned to reception immediately. There was a lingering smell of old tobacco. I asked for a different room but there were none available. I returned and opened the window but there was a car park outside with boy racers buzzing about. Now it was cold, so I played with the wall mounted heating controls to no avail. I then went to bed to keep warm. i woke up later, freezing, so I went to reception. The man on reception told me that the wall control was not the heating control and the wall heater (which I had already tried) should be working. Turned out the switch looked 'on' when it was 'off'. At least I was warm but it still stunk. He did tell me that the upper floor used to be the smoking rooms before they went 'smoke-free', so that explained the smell.
I'm sure if I'd had another room I would have had a better sleep, but in the end I invoked the good night guarantee. But I'd much rather have had a quiet night's sleep in a room that didn't smell bad.
- Official Description (provided by the hotel):
- A quick drive from the town centre with its magnificent cathedral and CrownGate Shopping Centre ... more less
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- Also Known As:
- Premier Inn Worcester Hotel Worcester