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“Excellent hotel”

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Worcester Whitehouse Hotel
Ranked #4 of 12 Hotels in Worcester
Guildford, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent hotel”
5 of 5 bubbles Reviewed July 21, 2013

Wife and I spent two very good nights here breakfast in morning was brilliant,staff in restruant very cheerful and polite, as with the rest of the staff and reception staff.Didn't use facilities will do next time we stay,room was very good clean and spacious a little warm though in this weather,seagulls what seagulls didn't keep me awake. EXCELLENT value for money.

Room Tip: When you see railway bridge in front of you , you are the hotel is just before hotel turn through ar...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BahamaBayfreaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachaelMitchell, General Manager at Worcester Whitehouse Hotel, responded to this review, July 21, 2013
Thank you for taking the time to provide feedback on your recent visit - I am delighted that you had an enjoyable stay and will certainly pass your kind comments onto the team. I hope to have the opportunity of welcoming you back soon.
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977 reviews from our community

Traveler rating
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    178
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    37
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (254)
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English first
Ipswich, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 20, 2013

Nothing to complain about at all, friendly staff, nice big room and reasonable price. Made a fairly stressful week business wise a pleasure. Lovely, fresh breakfast and a few other meals also great.
Plus the Aussie Cricket Team were there, which was a bonus! A bit noisy, but good fun!

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Forgotwheresmyhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachaelMitchell, General Manager at Worcester Whitehouse Hotel, responded to this review, July 21, 2013
I am delighted that you had a pleasant stay and enjoyed 'our' breakfast! I will pass your compliments onto the team and look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, United Kingdom
Level Contributor
367 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 bubbles Reviewed July 15, 2013

I stayed in this hotel after watching a cricket match at Worcester's New Road ground. It is walking distance from the ground and is located right in the city centre and within 50 yards of the Worcester Foregate Street train station. Perfect location! I actually travelled by car and there is a decent sized car park at the back of the hotel.

The hotel is comfortable and the rooms are well appointed and clean. Breakfast was good with plenty of fresh fruit as well as a hot buffet. The service was polite and efficient throughout the stay. Thre is a fitness suite although I cannot comment on this as I did not use it.

I paid £79 for a Friday night including breakfast and there was an additional charge for car parking of £5 or £6 and considered this good value. I'm not sure I'll have cause to stay in Worcester again, but if I do I will use this hotel without doubt.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Celtic_traveller165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachaelMitchell, General Manager at Worcester Whitehouse Hotel, responded to this review, July 17, 2013
I was delighted that you had a pleasant stay; as you say we are ideally located opposite Foregate train station and just a short walk from the cricket ground. We're also near to the race course, cathedral, river and shops. I look forward to welcoming you back next time you are in the city.
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Spain
Level Contributor
152 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed July 12, 2013

Well a team of Touring Aussie Cricketers took over the Whitehouse Breakfast Brasserie and some of the Hotel. Most wore their caps for Breakfast (Caps, dark glasses parked on top of the hats, earphones around necks, large cricket bags strewn over the floor, careless pushing past seated guests, raucous conversations, oh what a fun time we had). If they are like that at Breakfast, what are they like on the field ? Oh we do know.
The Brasserie Staff coped very well considering and were back to their normal friendly efficient selves - under their splendid leader - and we're happy to report that the Hotel seems to have recovered after last year.
We do think the Hotel has a problem with Seagulls and Pigeons, their droppings are in danger of giving some of the Whitehouse walls an unhealthy white coating. Perhaps a trained Raptor could be employed.
Before we left one of the management came out and helped clean the foul, corrosive droppings off our car, his help and friendly attitude was much appreciated.
Stayed 3, 4 & 5 July 2013

Room Tip: We like, and usually pre-book a room on the newer back building, top floor with Juliette Balcony. No...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank guestwithstandards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachaelMitchell, General Manager at Worcester Whitehouse Hotel, responded to this review, July 17, 2013
Thank you for taking the time to revview your recent visit and to provide feedback; I am pleased that on the whole you had an enjoyable stay and found the service provided to high standards. I hope to have the opportunity of welcoming you back next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stourbridge, United Kingdom
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed July 11, 2013

This is an excellent Hotel very close to City Centre. Went for short break and found it very comfortable. Good secure internal car park. Rooms very warm but the weather was exceptionally hot. Stayed many times at another Hotel near City Centre - this time prices had gone up too much so changed to the Whitehouse. Very glad we did and shall return for another short break soon. As usual Hotel bar prices too high, fortunately there is a Weatherspoons 50mts away. Can recommend room 315.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ringley84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachaelMitchell, General Manager at Worcester Whitehouse Hotel, responded to this review, July 17, 2013
I was delighted to read that you had an enjoyable stay and look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bruges, Belgium
Level Contributor
4 reviews
4 hotel reviews
2 of 5 bubbles Reviewed July 11, 2013

I was on a business trip. The room was very hot, because of the good weather. Airco didn't work. They knew that. A fan was placed in the room. There was one window half open. Window in the bathroom could not be opened.
A curtain was missing in the bathroom window. There was some stained glass in the bathroom, but who likes to show his naked 'shadow' to the neighbours in front of the hotel.
The room itself was around 28 degrees C. at 11 PM.
So I fell asleep with the window half open. Because of the noise I wanted to close the window, but that seemed impossible.
Try taking a shower with some colder water. Even with the cold water completely open, all I got was 38°C water.
Overall a terrible experience, inspite off the friendly staff and good breakfast. Never again, still looking for a decent hotel in Worcester.
I complained in the morning and was offered a 9P reduction. :-/

Room Tip: check the maintenance before you accept the room.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rik M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachaelMitchell, General Manager at Worcester Whitehouse Hotel, responded to this review, July 17, 2013
I apologise that you did not enjoy your stay as much as you should have as a result of the warm temperature of your room; I have forwarded your comment to Head Office so that they can investigate ways in which to resolve this issue although as you are aware, the recent temperatures have been far in excess of what is expected for this time of year in this country. The Maintenance Manager has rectified the temperature of the shower - the problem you encountered was due to a faulty valve. I am sorry for our failings on this occasion with regards to the aforementioned points but am pleased that you found the levels of customer service to a high standard.
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Oldham, United Kingdom
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 1, 2013

Stayed over en route from Manchester to Bristol. Excellent value. The room was excellent, very spacious and spotlessly clean. Good leisure facilities. Excellent breakfast. All the staff were attentive and very friendly. The seagulls and the railway do give quite a lot of background noise so be prepared for that. Car parking isn't free as specified on some websites. Guaranteed places are £12.50 a night, limited unreserved places are £6 a night so that needs factoring in to the overall cost.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachaelMitchell, General Manager at Worcester Whitehouse Hotel, responded to this review, July 3, 2013
I was delighted to read that you had an enjopyable stay and found the levels of customer service to a high standard; I will certainly pass your compliments onto the team and hope tojhave the opportunity of welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Worcester Whitehouse Hotel

Property: Worcester Whitehouse Hotel
Address: 62 Foregate Street, Worcester WR1 1EA, England
Location: United Kingdom > England > Worcestershire > Worcester
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 12 Hotels in Worcester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Worcester Whitehouse Hotel 3*
Number of rooms: 84
Official Description (provided by the hotel):
The premier hotel right in the heart of the historic city centre of Worcester, Worcester Whitehouse Hotel offers quintessential English charm with modern convenience. Stay at our hotel and revel in the magnificent sight of the beautiful Worcester Cathedral, as it rises majestically above the River Severn. Guests staying at the Worcester Whitehouse Hotel can also enjoy the University City and also visit the most beautiful sporting venue in England, Worcestershire County Cricket Club. Built in the 16th century, this classic townhouse hotel is adjacent to Foregate Street train station and a short walk from the Worcester City Art Gallery and Museum. Worcester Whitehouse Hotel is situated near Worcestershire County Cricket ground, a stone's thow away from the cathedral and the racecourse. ... more   less 
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