Myself & my other half had a nights stay here on Friday 1st March 2013 as part of a Travelzoo deal where you got a nights stay and a meal. We had a beautiful room and a reservation for dinner. At dinner my other half had pre-ordered some champagne which unfortunatley went to another table by accident. Our waitress Sammy Martin was so apologetic and dealt with the situation amazingly and was genuinely making sure we were happy. My partner also saw the Manager (Greg Cutter) as it was a special occasion and he was disappointed and what followed was the most amazing customer service we have ever had !! Greg took it upon himself to upgrade our room, send someone out to get flowers, chocolates and a bottle of champagne which were in the room when we were taken there. The room was out of this world as he had upgraded us to the bridal suite !!! I cannot recommend this hotel enough. Sammy & Greg made it the most amazing week-end ever for us and we cannot thank them enough. The actual hotel has had a 4 million refurb and opened in October and we found it absolutley beautiful and a truly wonderful night away. The food in the restaruant and the brekafast were faultless.. We will definatley go back !!!!!
- Official Description (provided by the hotel):
- The Wood Norton Hotel & Restaurant , the former home to French Royalty, is a glorious Grade II listed, four star country house hotel. Set in its own grounds the hotel looks over the beautiful Vale of Evesham to the nearby Cotswold Hills.50 rooms and suites with beautiful public areas, large ornate gardens, and public areas. ... more less
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- Also Known As:
- Wood Norton Hall Country House Hotel And Restaurant
- Wood Norton Hall Country Hotel
- The Wood Norton Hotel Evesham, Worcestershire