I booked two rooms at this hotel for a overnight stay with friends as we were attending a vintage fair in the town.
I booked on line 3 weeks before hand only to arrive to be told that our rooms had been double booked and there was problems with the housekeeper who had disappeared with the keys to most of the rooms... "The boss" who could only be contacted by phone by a very nice and apologetic young man who told us had only been working there a week and had been left to face the music and was sadly way out of his depth.. On our way out we commented to some other guests who were also just arriving on our predicament and how disappointed we were at having to go in search of another hotel at such short notice.
We were lucky to be near a premier Inn and got rooms there were we we met the other guest who had also been double booked ..What a joke one room you could forgive in total this place had double booked four rooms..
What a complete shambles..We will not be returning...
- Also Known As:
- Riverside Hotel And Restaurant
- Riverside Hotel Evesham
- Riverside Hotel & Restaurant Evesham, Worcestershire