We stayed for no other reason than wanting a relaxing break. The hotel is beautifully decorated and set in a stunning location. Staff were warm and welcoming for the gent on the door who took our bags to the reception staff who could not do enough to make us feel welcome. The room was spacious, warm, vibrant and well equipped with a modern feel. The evening meal was super and the menu and wine choice extensive. Service from Sam and the staff was first class. Staff are clearly happy and full of smiles!
However, there were some faults with bathroom which were reported but for which we neither had the problem sorted nor an apology and service for breakfast was more like a comedy show. No lack of effort but uncoordinated and staff in need of further training - such as remembering to give us a menu, bring coffee and to take empty plates when visiting the table.
With just a little more effort, this hotel will be fantastic and overall, our experience was enjoyable. We will go back again and having spoken with Sarah, the GM, I am confident that these minor irritants will be sorted
- Official Description (provided by the hotel):
- Located in the Heart of the Cotswolds The Dormy is a much-loved country-house hotel with new luxury spa.The hotel has recently undergone a multi-million pound refurbishment. The converted 17th century farmhouse is steeped in tradition, with oak-panelled bars, roaring log fires and a two-rosette dining room. Visitors are perfectly placed for the Regency terraces of Cheltenham, the theatre of Stratford-upon-Avon and some of the prettiest gardens and villages of the Cotswolds. ... more less
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- Also Known As:
- Dormy Hotel Broadway