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“Shaping up to be excellent”
Review of Dormy House Hotel

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Dormy House Hotel
Ranked #3 of 6 Hotels in Broadway
Certificate of Excellence
Reviewed November 24, 2013

We stayed for no other reason than wanting a relaxing break. The hotel is beautifully decorated and set in a stunning location. Staff were warm and welcoming for the gent on the door who took our bags to the reception staff who could not do enough to make us feel welcome. The room was spacious, warm, vibrant and well equipped with a modern feel. The evening meal was super and the menu and wine choice extensive. Service from Sam and the staff was first class. Staff are clearly happy and full of smiles!

However, there were some faults with bathroom which were reported but for which we neither had the problem sorted nor an apology and service for breakfast was more like a comedy show. No lack of effort but uncoordinated and staff in need of further training - such as remembering to give us a menu, bring coffee and to take empty plates when visiting the table.

With just a little more effort, this hotel will be fantastic and overall, our experience was enjoyable. We will go back again and having spoken with Sarah, the GM, I am confident that these minor irritants will be sorted

Stayed: November 2013, traveled as a couple
Thank Cliveh61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DormyHouse, Manager at Dormy House Hotel, responded to this reviewResponded November 25, 2013

Thank you very much for your review. We do apologise for the issues that you experienced during your stay. We will most certainly address the breakfast service issue. We pride ourselves on the passion and dedication of our team and we are pleased that for the majority of your stay this was picked up on. We do hope that you will return to Dormy House hotel soon.

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1,191 - 1,197 of 1,470 reviews

Reviewed November 22, 2013

A group of us booked for breakfast as a special birthday surprise for a close friend. From the moment we arrived the service was excellent. We were shown into the red lounge for champagne,
and then onto the conservatory to eat, atmosphere, food, service all faultless. Wouldn't hesitate to recommend, and looking forward to going back!

  • Stayed: November 2013, traveled with friends
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1  Thank woodrush_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DormyHouse, Manager at Dormy House Hotel, responded to this reviewResponded November 25, 2013

They say that breakfast is the most important meal of the day! Thank you for your great comments about our breakfast and we do hope to see you back again soon, maybe for lunch or dinner? Not so important but equally as delicious!

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Reviewed November 22, 2013

I booked an afternoon tea as a birthday present for my sister, Mum and myself, we arrived by Bentley which dropped us of at the front door where the doorman were there straight there to guide us in, take our coats, the whole experience was absoultely wonderful. When we first entered there was a screaming child with it's mother and I thought 'oh no' but they disappeared. All staff were professional, clean, tidy pleasant to speak with and were genuine, the ambieance was lovely, decorations perfect, the ladies was superb.
We enjoyed a bottle of lovely champagne followed by our afternoon tea.
Thank you I am so gald I choose the Dormy House.

  • Stayed: November 2013, traveled with family
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1  Thank Kazpezzlar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DormyHouse, Manager at Dormy House Hotel, responded to this reviewResponded November 25, 2013

Many thanks for choosing Dormy House for your Afternoon Tea! We are glad that you had an enjoyable time and do hope to welcoming you back again soon.

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Reviewed November 20, 2013

This hotel was exceptional. We drove into the driveway and we were welcomed by a gentleman who gave us umbrellas as it was raining and he took our bags straight to our room. The lady who welcomed us once we got in the hotel was very friendly, she showed us around the different areas of the hotel and then took us to our room. We stayed in one of the Top Notch rooms. It was like a little flat! It was beautiful! The decor was gorgeous. All the staff were polite, helpful and looked not only happy to work there but proud to work there as well. I asked one of the ladies to show us the Loft as I wanted to see what it looked like in person and it was just gorgeous. Once all the construction is done I will want to go back and see what the spa is like and hopefully stay in the Loft!! The breakfast was excellent. There was just the right amount of choice. We also ate at the Potting Shed on the first night and yet again the staff were excellent and the food was delicious. I am so happy I chose this hotel.

  • Stayed: November 2013, traveled as a couple
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Thank Naki23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DormyHouse, Manager at Dormy House Hotel, responded to this reviewResponded November 25, 2013

Thank you for your review and your lovely commments about Dormy House. We are so pleased that you enjoyed every element of your stay. We hope to see you again soon in The Loft and in House Spa!

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Reviewed November 20, 2013

A lunch time treat in the Potting shed, great venue , attentive service and lovely food well presented in generous portion sizes. We had trip around the new spa, still in progress but evidence that this will be great place to relax and enjoy. As a local I feel lucky that it is on our doorstep. However the downside is I may never get to enjoy the wonderful rooms that look fabulous in the brochure. A real treat looking forward to going back and perhaps enjoying dinner in the restaurant

  • Stayed: November 2013, traveled as a couple
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2  Thank HelenandJohn_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DormyHouse, Manager at Dormy House Hotel, responded to this reviewResponded November 21, 2013

Thank you and we are glad that you enjoyed your lunch with us in The Potting Shed. We are really grateful for the support from local guests. Hope to welcome you back soon.

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Reviewed November 18, 2013

We celebrated our 39th wedding anniversary this past weekend at Dormy House. It lived up to all the wonderful reviews and then some. We booked through Mr and Mrs Smith and afternoon tea was included in our package which was both delicious and beautifully served. My husband had a double portion of scones!! Our only slight disappointment was that our room had a shower but no bath but the manager very kindly gave us a bottle of champagne with our dinner in the Potting Shed to compensate. The staff are superb - helpful and caring. Our bedroom - number 17 - was more like a Junior suite. They've thought of everything from supplying glossy magazines to a room spray which arrives at turndown. We will definitely return. Loved it , loved it, loved it!!

  • Stayed: November 2013, traveled as a couple
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Thank Splash S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DormyHouse, Manager at Dormy House Hotel, responded to this reviewResponded November 20, 2013

Thank you very much. We are delighted that we made your anniversary stay enjoyable and we do hope to see you again soon.

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Reviewed November 18, 2013

Stayed at The Dormy with friends recently. All I can say is, everything was exceptional. The rooms were amazing with comfortable beds, great showers and some fantastic little touches that made all the difference. Food and service were also exceptional, the hot chocolate is a must for chocoholics!
Beautiful lounges with warm fires were very welcome on a cold day.
It will be even better once the spa is finished, early next year I believe. After staying at some of the top hotels in the UK, I am confident in saying, The Dormy is going to leave many of them in its wake, can't wait to return.
Check out the remote controlled gadgets in the gents toilets! Inspirational!

Room Tip: All the rooms we saw were great but there is one called The Loft, I think, which will leave you spee...
See more room tips
  • Stayed: September 2013, traveled with friends
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Thank TOMMO14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DormyHouse, Manager at Dormy House Hotel, responded to this reviewResponded November 19, 2013

Thank you for your review. The team are glad that you enjoyed your break at Dormy House. The toys in the gents loos are always a talking point! We do hope to see you again when House Spa opens.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dormy House Hotel

Address: Willersey Hill, Broadway WR12 7LF, England
Location: United Kingdom > England > Cotswolds > Broadway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Broadway
Price Range: $344 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dormy House Hotel 4*
Number of rooms: 40
Official Description (provided by the hotel):
Located in the Heart of the Cotswolds The Dormy is a much-loved country-house hotel with new luxury spa.The hotel has recently undergone a multi-million pound refurbishment. The converted 17th century farmhouse is steeped in tradition, with oak-panelled bars, roaring log fires and a two-rosette dining room. Visitors are perfectly placed for the Regency terraces of Cheltenham, the theatre of Stratford-upon-Avon and some of the prettiest gardens and villages of the Cotswolds. ... more   less 
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Also Known As:
Dormy Hotel Broadway

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