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Sir Christopher Wren Hotel and Spa
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Reviews (1,993)
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All reviewsthe riverthe main hotelclub roometon bridgewindsor castlestation car parklovely hotelseparate buildingacross the bridgethrough secret escapesafternoon teaa river view roometon collegeold buildingno liftvalet parkinglovely weekend
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Reviewed March 24, 2013

Stayed for 2 nights in an executive room. Room was on the third floor and was a lovely room with desk , several armchairs and a large bathroom with bath and shower. Only downside due to the age and design of building no lift and the stairs are steep. So make sure you ask for a room lower down if you have difficulty in walking. Car park is very small so make sure you reserve a space before you arrive.( Bonus to be able to park car) Staff are extremely pleasant and helpful. Breakfast on the first morning was buffet style due to the hotel being very busy but the second morning was served and cooked to order. Overall the choice was very good and the dining room is lovely being right on the river looking towards Eton. Will definitely say again if in the area.

  • Stayed: March 2013, traveled as a couple
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Thank enid4551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarovahotels, General Manager at Sir Christopher Wren Hotel and Spa, responded to this reviewResponded April 5, 2013

Dear enid4551,

Thank you very much for taking the time to write your review and for the great comments regarding your stay with us at the Sir Christopher Wren Hotel.

I am delighted we were able to exceed your expectations and you enjoyed staying in one of our executive rooms.

Please do let me know when you book next and I will allocate a similar room with fewer stairs.

Warm regards

Jutta Staude
General Manager

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Reviewed March 19, 2013

despite booking 2 months in advance, we were place in the furthest point of the annex, which was across the street. It was a wet weekend and we needed a coat to go to the bar & restaurant. We needed to negotiate 2 flights of grubby stairs, the external stair was unlit and flooded due to a broken gutter. The bar staff were surly and unhelpful, we were told that there was no chance of a sandwich at 2045 hours. After a long day out on Saturday we were looking forward to using the spa but it closed at 1800 hours. Our room was reasonably appointed, but overlooked a nightclub which was noisy until the early hours and took deliveries early in the morning. Next doors showers could clearly be heard , along with banging doors. Our set menu dinner was poor, some items were not even available, and was asked for dinner order prior to drinks. It was very rushed. The bar was ultra expensive, and we ended saturday night wishing we had gone to the local indian. Never again, I would rather stay in a business hotel.

Room Tip: ensure you ask for a room in the main building. the annex is terrible.
  • Stayed: March 2013, traveled as a couple
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2  Thank johnboy414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarovahotels, General Manager at Sir Christopher Wren Hotel and Spa, responded to this reviewResponded April 5, 2013

Dear johnboy414,

Thank you for taking the time to review your stay with us.

Please let me apologise for your disappointment with some aspects of your stay.

The hotel consists of five buildings and we try and allocate rooms in line with the room types booked and the guest preference, I am sorry you did not like the Nook building, which has the more modern neutral design.

We do pride ourselves in on the excellent customer service we provide, so I was very concerned about your comments regarding the bar staff, especially as we serve a full a la carte menu until 9.45pm and sandwiches all night.

I have taken your comments regarding our Spa opening times on board and you will be delighted to hear that our Spa will now open from 8.00am to 8.00pm during the weekends, starting from next week.

I do hope you will give us the opportunity to welcome you back here and I will make sure you get a more traditional room in the main house next time around.

Warm regards

Jutta Staude
General Manager

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Reviewed March 18, 2013

Recently stayed here for 2 nights. I must admit we were a little concerned by some of the negative comments on this site but arrived with an open mind. The first room we were offered was small, the bed wasn't much bigger than a single and it was overlooked by offices. We were a tad disappointed so spoke to the receptionist to ask if a larger, more private room was available. Our request was met positively and we were given complementary upgrade to a club room- it was a beautiful room- spacious with river views and a big bed! The breakfast is served in an airy room with great views of the Thames. The continental and cooked breakfast selection was great- tasty and varied. Waiting staff were friendly and efficient. We went to breakfast earlier on day 1 (9am) and it wasn't busy at all- not being much of a morning person this suited me! Day 2 we went later (10am) and it was much busier, however we were invited to take our breakfast in a seperate room which was quiet and comfortable. All staff were friendly, any request was dealt with efficiently and nothing seemed too much trouble. The gym was a pleasure to use- it was virtually empty when we used it. Advice and guidance was readily available from a personal trainer. There's a great selection of machines, weights and fitness equipment. The sauna and outdoor jacuzzi were perfect after a heavy gym workout. The hotel is perfectly located within easy walking distance to both Windsor and Eaton and great views of Windsor castle. Can't think of anything we would to improve- we had a great weekend staying at Sir Christopher Wren and would definitely stay here again when next in Windsor.

  • Stayed: March 2013, traveled with friends
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2  Thank Shaz040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarovahotels, General Manager at Sir Christopher Wren Hotel and Spa, responded to this reviewResponded April 5, 2013

Dear Shaz040,

Thank you so much for your lovely review of the Sir Christopher Wren Hotel & Spa. I truly appreciate all your kind comments and am especially pleased that you had such a good time, after being initially concerned about staying with us.

Our Riverview rooms are just unbeatable and I am glad we were able to upgrade you on this occasion. The gym is always an added bonus and I am delighted that our personal trainer was able to assist.

Please be assured that I have shared your positive comments with the team.

I look forward to welcoming you back soon.

Warm regards

Jutta Staude
General Manager

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Reviewed March 17, 2013

Booked two double rooms and at the last minute found we couldn't go because of snow. The hotel was very helpful and rebooked us in with no fuss and no extra charge at a later date. The hotel is very central - about 2 minute walk from the castle and town centre and overlooks the river. It has parking and a lovely man to park your car for you because the car park is very small andvery packed. We went in March and there were two comfy lounges with roaring fires and newspapers on hand,free loans of umbrellas, a nice bar and very friendly helpful staff. Room was a double but booked for one person and was little small but very comfortable, great shower and usual amenties,, Bed was firm. Breakfast was fabulous - very tasty and penty of choice. It has a terrace where you can sit and overlook the river.

Room Tip: ask for a room in the main hotel - not on fire escape and overlooking the street.
  • Stayed: March 2013, traveled with friends
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1  Thank alfie089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarovahotels, General Manager at Sir Christopher Wren Hotel and Spa, responded to this reviewResponded April 5, 2013

Dear alfie 089,

Thank you very much for taking the time to write this review and for your lovely comments about the Sir Christopher Wren Hotel.

I am delighted you found the team so helpful, when you had to move your booking and I really appreciate your comments about the breakfast quality.

Hopefully you can make it back to Windsor soon, with some more sunshine, so that we can provide Pimm’s on the sunny terrace instead of hot chocolate in front of the fire place.

Warm regards

Jutta Staude
General Manager

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Reviewed March 14, 2013

I have been there for a few days in a company meeting and I have to say that the service was correct and the hotel is near by all the attractions, so it is quite convenient for my propose.

Only "BUT" it was the pillow that it was a bit hard for me, however nothing that cannot manage with 2 beers before go to sleep.

  • Stayed: March 2013, traveled on business
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Thank Little B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarovahotels, General Manager at Sir Christopher Wren Hotel and Spa, responded to this reviewResponded March 18, 2013

Dear Little B,

Thank you very much for your great review of the Sir Christopher Wren Hotel & Spa. I am glad you had a good stay whilst attending your conference and enjoyed the service and location.

For your next stay, please let us know about your pillow preference, as we have a choice of pillows available on request.

I look forward to welcoming you back soon.

Warm regards,
Jutta Staude
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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