We were very pleased that the b&b was so convenient for getting into Windsor and found Paul's info on their website very useful in helping us to plan our stay. Great too to have off street parking.
We were slightly put off by the indifferent welcome from Paul, who had been so pleasant on the phone and in his emails. Whilst one comment described him as 'inhospitable', we would say a little cold & in a hurry to show us to our room & continue his evening.
We liked the room, nice curtains and bed linen and a very comfortable bed. But the woodwork was very tatty indeed and in desperate need of a coat of paint, the same for the public areas we saw. Shame that there were no tea & coffee making facilities in the room (1st b&b we have ever stayed in where this has been the case) - there was a kitchen upstairs off the corridor for our use but not the same at all as having this in your own room. Perhaps they could consider adding this to the rooms.
Also seemed penny pinching to have the cheapest possible unbranded soap & shampoo sachets in the room - could maybe strike a deal with Woods of Windsor? Likewise a b&w photocopy by way of a b&b brochure.
9.00am to have breakfast at the weekend is really very early! Perhaps this could be extended to 9.30am -9.45am. But great flexibility with breakfast - at our request, they provided kippers (best we've ever had) - so worth asking! Shame about the butter (unbranded) individually wrapped - nice to have slices/cubes on a plate and likewise pots of jam instead of in individial plastic portions. All small things but make a diffference.
On our 2nd morning met Sonya who served our breakfast -such a contrast, friendly asked if everything was alright or if we needed anything else.
Please don't take our comments as criticism but as ideas of how things could be improved with a relatively small outlay. By so doing the whole b&b and experience could be brought up to a higher level.
- Official Description (provided by the hotel):
- Family run bed and breakfast in the centre of Windsor, UK. Beautiful Victorian house situated in a quiet street in central Windsor. All rooms are spacious, elegant, comfortable and clean with en-suite or private facilities, large colour TV with Freeview, wireless Internet access and tea and coffee. Car parking available. Full English breakfast included. 4 star rating. Guaranteed a wonderful and friendly stay. ... more less
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