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“Great hotel for Windsor visit ...”

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Holiday Inn Express Windsor
Ranked #7 of 18 Hotels in Windsor
Chicago, Illinois
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great hotel for Windsor visit ...”
Reviewed March 29, 2014 via mobile

This an exceptionally nice HI Express! Really fantastic value. Will definitely stay again on next Windsor visit. Staff was fantastic and was more than clean and new. Breakfast included was a big bonus, too.

Stayed March 2014, traveled with family
Helpful?
3 Thank Bonnie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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554 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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  • Dutch first
  • English first
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English first
Munich, Germany
Level 6 Contributor
237 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
Reviewed March 27, 2014

Stayed here now for the third time. Nice staff, well appointed, clean rooms, bar area for a quick drink is o.k., not very cosy. Windsor downtwon is in walking distance app.10 min. Quiet area, excep the planes, Heathrow is near. Breakfast is o.k. and appropriate- bacon likers will be disapponted- only sausages, beans and scrambled egg- but for a Holiday Express all is good, I have nothing to complain. Loved the rooms, all you need, not luxary but everything is there you need and very close to get a glimpse of Windsor after having done your business.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bobby1802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 26, 2014 via mobile

I stayed at the hotel while spending a weekend visiting Legoland. The hotel staff were very helpful and made a real fuss of my daughter . Nothing was too much trouble. The food was freshly prepared and tasty. The rooms clean and spacious . Perfect budget base for visiting the local area.

Stayed March 2014, traveled with family
Helpful?
3 Thank Andy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
Reviewed March 25, 2014

My stay here was very pleasant. The check-in and check-out was quick and the room clean and functional. However, what made for an exceptional stay, and the reason for my review, was the service.

I had the misfortune of misplacing my passport on the day I was flying. Despite having checked out and the room being ready for the next guest, the staff were EXTREMELY accommodating in letting me check the room as well as unpack and repack my bags in the room. The staff helped me go through laundry piles, garbage and thoroughly comb the room. They were very empathetic to the situation. The fact that the staff were as accommodating and compassionate as they were made a difficult situation more manageable to bear. I eventually found my passport - it wasn't at the hotel after all but in the car nicely hidden underneath the front seat.

I would definitely stay at this hotel again should I visit Windsor but hopefully I won't have to avail on the staff in the same way! Thank you for everything.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandhya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradford, United Kingdom
2 reviews
Reviewed March 20, 2014

Garard on front desk was very helpful indeed, however the other staff on the desk really didn't seem to know what they were doing half of the time.
The cooked breakfast needs more choice than sausage, scrambled egg and beans. Not even any bacon?
Rooms are comfortable yet walls are very thin enabling sound to pass through.
Checkout is at 12, yet room-service came round at 10am, letting themselves in. There needs to be better communication between them and front desk so that they know which rooms have been vacated.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank --SpikeyEdjog--75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Windsor, responded to this review, April 4, 2014
Dear Spikeyedjogat,

Thank you very much for taking the time to write your comments. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the noise. We were disappointed to read that when you visited the restaurant you did not find it to your tastes, we will review for possible modifications so to better accommodate our guest in the future. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Romney Marsh
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 16, 2014

Stayed here on Wednesday / Thursday 26 / 27 February and loved it. The room on arrival was spotlessly clean and modern with the toilet / shower room being that bit special compared to many hotel rooms visited in the past. All the things required in a hotel room are supplied and during my stay the management / staff always came across in a very professional way and I could not ask for better. The hotel is ideally located about a 15 - 20 minute walk from the centre of Windsor with its many excellent bars and restaurants with a taxi back to the hotel for three of us in the late evening only being £5.00. Reading earlier reviews the hotels underground car park is now in place and may not have the capacity for all cars if the hotel is full and no full fried English breakfast on offer but the sausages, scrambled egg, and beams on toast go a long way to it with many other options for those looking to eat healthy in the mornings keeping in mind no extra charge is made for breakfast. No hesitation returning here in the future.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 15, 2014 via mobile

Stayed March 14 - 16, 2014

From reception, f&b, night team & management

Receive a warm welcome from the team.
Keep it up serving guest with first class customer service.

Very nice place to stay for family & guest to visit windsor.


Stayed March 2014, traveled with friends
Helpful?
Thank himysteryguest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Windsor

Property: Holiday Inn Express Windsor
Address: 71 Alma Road, Windsor SL4 3HD, England
Phone Number:
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #7 of 18 Hotels in Windsor
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Windsor 3*
Number of rooms: 58
Reservation Options:
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