We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good, Clean with pleasant and helpful staff and close to centre”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn Express Windsor
Ranked #7 of 18 Hotels in Windsor
Edinburgh
Level 6 Contributor
99 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
“Good, Clean with pleasant and helpful staff and close to centre”
Reviewed October 22, 2013

This Hotel is well situated to visit Windsor. There is a car park and the rooms are clean and well provided. The staff were most helpful and our room which had two single beds was comfortable and a good size. The shower was in a good sized cubicle which was appreciated. Breakfast the first morning was a bit busy and food seemed to be in short supply but the other mornings breakfast was fine. We will stay there again as it is excellent value for money.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rannoch2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

547 reviews from our community

Traveler rating
    120
    234
    133
    33
    27
See reviews for
181
174
16
74
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Edinburgh, United Kingdom
Level 4 Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 19, 2013

A very nice holiday inn, the staff were friendly, the room was nice and clean, the aircon was not too noisy.
Breakfast was average but then again its included in the price of the room which makes in good value.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul1178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 19, 2013

There is much to like about this hotel. It is in a great location, very convenient to Heathrow and a short 10-minute walk to the center of Windsor and Eton, where there are numerous shops and restaurants, in addition to Windsor Castle. The surrounding area is attractive, clean and easily walkable. The facility was built recently, so it's still spiffy around the edges. It's in the flight path of Heathrow, but the windows were sufficiently insulated.

The staff was wonderful at check-in - very efficient and customer-oriented. My room was a double with a sofa bed and desk. The bathroom just had a shower stall. There were plentiful electrical outlets throughout the room, which was definitely a plus. The Internet code expired every 24 hours and it was a bit of a hassle to have to renew it every day (instead of maybe once during my entire stay), but the staff were happy to provide two codes - one for my laptop and one for my phone.

The complimentary breakfast buffet was quite nice - scrambled eggs, bacon, toast, cereals, yogurt, fruit and breads. It was far more generous than I expected. There was also an in-room coffee maker. Some people have commented that the beds were too soft. They were soft, but not overly so in my opinion. I also liked the variety of pillows from which to choose.

The only drawback - and it was a very minor one - was that the elevator was really slow. There only seemed to be one for all three floors, but it also seemed to plod along. Other than that, I had a very pleasant experience at this hotel and it was even better considering the advance-purchase rate I paid, which made it a great value for money.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelerNYC2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXWindsor, General Manager at Holiday Inn Express Windsor, responded to this review, November 3, 2013
Dear Sir/Madam,

Further to your recent stay at our hotel, we thank you for your feedback.

We are delighted the experience met your expectations and that you enjoyed your stay at the hotel. Please be assured that all your positive comments will be shared with the team. We endeavour to improve areas where possible either within our short or long term plans for the hotel.

Thank you once again for your feedback and we look forward to welcome you back to the hotel in the very near future.

Yours sincerely
Gehan.J.Dias-Bandaranaike
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 15, 2013

I checked in with my wife late one afternoon and was hoping for a cosy room, competent staff and bed you could fall asleep on.

The cosy room was family room with disabled facilities and an adjoining door to the next room. any illusions of privacy were quickly dispelled, when we caught the family show next door.

I sought to change the room and was advised hotel was fully booked. Although this sounded a reasonable reason, closer inspection of our room card, shows that we had originally been booked into another room on the third floor. the room number was scribbled out and our new room number added by hand. The manually amended room card highlights just how lazy and or incompetent staff are. For future reference team, ignorance is bliss.

So I reason that the 'hotel full' excuse only applies to last person to check in and not the last person to book. So bear that in mind, if you don't want to 'share' your room

Well after night out on the town, we returned to room settled into bed and found that the mattress the supportive qualities of a sink hole. We spent most of the night, waking up and trying to clamber up the sides of the mattress to the edges.

I have stayed in various levels of hotel, this was the only one that left me feeling that I got ripped off.

Room Tip: Get there early
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXWindsor, General Manager at Holiday Inn Express Windsor, responded to this review, October 19, 2013
Dear Sir/Madam,

Thank you for your recent review and feedback. I am sorry your stay was disappointing. I welcome all comments to help us continue to offer a good service.
I would appreciate if you could kindly get in touch with my self with reagards to this issue.
Looking forward to speak to you in the near future.
Yours sincerely
Gehan.J.Dias-Bandaranaike
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Windsor hotels

London, United Kingdom
2 reviews
Reviewed October 12, 2013

The hotel is located between heathrow and slough. The immediate area is very drab and not very exciting. However, is very close to Heathrow airport and can also be used as a base for visiting Windsor.

Room Tip: Lower floors are easier to get to
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lccaxs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXWindsor, General Manager at Holiday Inn Express Windsor, responded to this review, October 19, 2013
Dear Madam,

Further to your recent stay at our hotel, we thank you for your feedback.

We are delighted the experience met your expectations and that you enjoyed your stay at the hotel. Please be assured that all your positive comments will be shared with the team.

Thank you once again for your feedback and we look forward to welcome you back to the hotel in the very near future.

Yours sincerely
Gehan.J.Dias-Bandaranaike
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 12, 2013 via mobile

This place is 10 mins from central windsor its quite easy to get lost. The place is clean and free 2mb wifi. I want to know is what is with the blue light Its in the bathroom. Some idiot was banging on the roof in there room as i was trying for some quiet.

floor 1 not recommended stay at the top no roof banging.

Stayed October 2013
Helpful?
Thank Matthew060580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXWindsor, General Manager at Holiday Inn Express Windsor, responded to this review, October 13, 2013
Dear Sir,

Thank you for your recent review and feedback. I am sorry your stay was disappointing. We welcome all comments, which gives us a better opportunity to improve & to help us continue to offer our guest a positive experience. Could you kindly get in touch with me so that I am able to get more details regarding your stay.
I hope we are able to welcome you back under more favourable circumstances, with the possibility of proving our improved services.
Yours sincerely
Gehan.J.Dias-Bandaranaike
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Level 5 Contributor
62 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 10, 2013

better than the rest of the windsor center hotels since its new, got a cheap rate as well, no room service (since its a holiday inn express)
the building was new or modern looking, better than the creaky hotels in front of the castle

Stayed November 2012, traveled on business
Helpful?
1 Thank paulomb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXWindsor, General Manager at Holiday Inn Express Windsor, responded to this review, October 12, 2013
Thank you for your recent review of the Holiday Inn Express Windsor.
I shall pass on all of your feedback to the team here as I am sure they will be delighted that you enjoyed your stay with us.
Thank you also for the positive feedback regarding our rooms and facilities in comparison to other hotels in the area.
I hope to welcome you back to the hotel in the future.
Yours sincerely,

Gehan.J.Dias-Bandaranaike
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Windsor hotels
0.5 mi away
Travelodge Windsor Central Hotel
0.5 mi away
Castle Hotel Windsor MGallery Collection
0.7 mi away
Sir Christopher Wren Hotel and Spa
Show Prices
Show Prices
Show Prices
0.5 mi away
Macdonald Windsor Hotel
0.5 mi away
Clarion Collection Harte & Garter Hotel & Spa
2.6 mi away
De Vere Beaumont Estate
De Vere Beaumont Estate
#2 of 2 in Old Windsor
3,721 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Windsor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Windsor

Property: Holiday Inn Express Windsor
Address: 71 Alma Road, Windsor SL4 3HD, England
Phone Number:
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #7 of 18 Hotels in Windsor
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Windsor 3*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Orbitz, IHG, Expedia, TripOnline SA, Travelocity, Cancelon, Hotwire, Cheap Tickets, HotelQuickly, getaroom.com and Evoline ltd so you can book your Holiday Inn Express Windsor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing