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“Half Term night at Legoland Resort Hotel”

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Legoland Windsor Resort Hotel
Ranked #5 of 19 Hotels in Windsor
Reviewed February 18, 2013

We took our two children (girls ages 9 and 7) during half term for a one night stay. We had read good reviews and liked the idea of the themed rooms. The reception area is really exciting, full of lego characters and the staff were really friendly. The room was a Premium Kingdom room and the chilrdren loved all the theming. The room was really clean and the separate bunk room with tv went down well.

We had a sandwich in the bar and the children explored the play area. It was a bit too young for our older daughter but perhaps the whole place is really designed for 8 and under.

The kids loved the toilets that talk to you as you wash your hands.

The swimming pool is not quite a big as it looks on the photos and it was really chilly. There was a notice up explaining that it was cold but it was really very cold and meant that we didn't stay very long. All the mums in the pool looked uncomfortable!

There was a lego building area in the park and a film showing the history of lego which we watched. The staff were friendly but not very enthusiastic. There were just piles of lego to build with but no one helping or suggesting things to build which would have encouraged our children to stay longer.

Dinner was very busy as you would expect during half term. There was a range of food on offer and for £12 per head it was all ok, but not wonderful and the service is rather lacklustre. The models in the restaurant are fantastic though.

After-dinner entertainment was a disco for the children but mine were just slightly too old for it and it was very noisy and naff so we played with the lego in reception instead.

Our bedroom was very comfortable but even though we switched our air conditioning off there was still a noise coming from somewhere outside. This meant it took us ages to get to sleep and woke me up during the night.

Breakfast was very good with lots of choice to suit everyone and we all really enjoyed it.

Overall we paid about £200 for room and dinner and while it was fun I expected the quality of the food to be a bit better but perhaps I am being picky. It all felt a bit like going to a Motorway services or a Harvester.

We will go back to the park when it is open (they give you two free tickets if you book the hotel before March) but we wouldn't stay at the hotel again. I am sure if you have boys under 8 this is a dream location.

Room Tip: We stayed in 104 and there seemed to be some kind of airconditioning unit noise from elsewhere even...
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  • Stayed: February 2013, traveled with family
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2  Thank WalkerFamily709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,526 - 1,532 of 1,973 reviews

Reviewed February 16, 2013

Overall an excellent weekend away with the family. We went for my middle sons surprise birthday treat. All of the children and us were delighted with the experience and it is the best hotel we have stayed in for the family. From the Lego in reception, to the themed Pirate announcement in the lift and superb Lego models in the room every detail was considered.

When we arrived in the room there was a small treasure hunt in the room which created some excitement for the children. We then did a tour of the hotel and went to the swimming pool which while small was greatly enjoyed. Dinner was very good with plenty of choice for us and the children as was the breakfast. There is a small castle in the bar for the children while we enjoyed a drink and a big bucket of Lego in the room.

Any downsides - well be aware that if you check in at 3pm this is when everyone else is and I would recommend using express checkout as there are long queues at 10am. Apart from that just enjoy!

  • Stayed: February 2013, traveled with family
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1  Thank OJFUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

We stayed for two nights.And it was really worth it!Eventhough the park is closed for winter,we enjoyed staying indoors anyway,my daughter enjoyed swimming in the splash pool for five hours.
The parking s free.
The best holiday we have so far.The food in Bricks restaurant were really tasty..
would defo back again!
Highly recommended!

  • Stayed: February 2013, traveled with family
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3  Thank Louraine_Ams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

Celebration for our daughters birthday. When we arrived they did not have our booking even though we had a print out of our booking, no apology. Room was very nice, but considering it was for five the fifth bed had not been made up and there were no spare sheets. Bath water was warm not hot. The hotel was empty with guests but yet no personal service at all. Staff very poor. If Americans came here they would be horrified. Overall a terrible representation of lego brand and if we had paid full price I would have been horrified!

  • Stayed: February 2013, traveled with family
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3  Thank KAEMBETH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2013

Well from the moment we walked in we had fun, we were two couples our kids are far too old for Lego!.

Yes it was quiet but the moment you walked in you regressed to an 8 year old. Lego everywhere the attention to detail was amazing. We had a warm greeting and then into the lifts to our Kingdom Rooms we had seem them on the net but there were so much more, Lego crowns in the bathroom snails on the bed head to characters peeping through a painted door in the wall.
We loved it all your needs catered for, we slept so well and bed was very comfortable.

We ate in the Skyline Bar, food great, service excellent atmosphere lovely, I would imagine high season and a full hotel it would be kiddy mad, but a wet weekend in Feb it was lovely.
Decor and attention to detail was amazing, the mood lighting behind the bar was magical.

We would go again in the off season, just a shame you can not go and eat and drink as a non resident! as locals we would go!
In the late evening after the kiddies have gone to bed there is a magical feel about the whole area Bricks Restaurant is so full of Lego features you could spend hours in there and still miss something, we played in the castle well why not!

Breakfast time we were greeted warmly and shown to our table( table too small needs a re think) food great had my fried egg cooked just for me as I like it! The children in the restaurant had soon found the waffles and chocolate sauce! There even was a baby station with bottle warmers etc they have thought of everything.
Time to go home we had a look at the pool found the whoopi cushion in the carpet had a speedy cheerful checkout waved goodbye to the smoking Dragon and off we went!

Be a big kid and go you will love it! we did.

Stayed: February 2013, traveled with friends
1  Thank Bradleys91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2013

Let me start by saying, I don't mind spending money and I go to theme parks knowing that your pockets will generally be empty by the time you come out.

Legoland to me take this to heart by even charging you to park your car for goodness sake!

The Park is set in lots of space (when you actually find it )and it does have some really good rides for kids with the driving license idea and the water based rides etc but as usual there are MASSIVE lines of people in front of you at each ride with some of them not really work queuing for 5 mins let alone 40!

The Star Wars area is particularly poor in my opinion.

At £45 for an adult and £36 for Children & Seniors it's like the food outlets - overpriced.

Your kids will probably love it but it won't be an annual visit for our family.

  • Stayed: August 2012, traveled with family
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3  Thank Darren L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2013

Our party consisted of 6 adults, two 7 year olds, an 11 year old and a 12 year old. Wew were there to celebrate 2 birthdays.

When we arrived at the hotel all the children regardless of age were very exited to see the huge lego dragon outside belching smoke. Even the adults rediscovered their inner child.

Reception was very efficient and booking in took next to no time, especially as we were having 3 rooms. We had 3 Kingdom rooms on level 2, which is the same level as the bar and restaurant, but we found this to be no problem with noise. One major problem for the hotel is that it only has 2 rather small lifts. We spent ages waiting for them when we used them and used the stairs alot. Needed to have double this really. If you have a wheelchair user bear this inmind.

The rooms were amazing. The children loved having there own no adult area and could not wait to solve the puzzel and open the safe.

The childrens play area within the hotel looked great but after a while it lost its appeal as there was not really much to do. Although the website said there was entertainment there was no sign saying where and no one we spoke(guests) saw any either.

We ate in Bricks Family Restuarant. This was £18.95 per adult and £7.95 per child for an all you could eat and drink (soft drinks only) buffett. Personally I found the choice of food for both the children and adults rather limited. What was there was not refilled very often and also tasted quiet bland. One up side though was the staff had no proble with us taking drinks out of their and sitting in the bar area with them after dinner.

Now the Swimming pool area. The pool had been closed for a some time prior to our stay and only reopened the day before. This could explain why it was so cold in their. Our kids love water but even they only managesd half an hour before asking to leave. Another problemis the small size of the pool area. There were at most 50 people in their but the noise level because of its size sounded like 5000. The life guard had to wear ear protectors. If you do use the pool my best advise is to change before you go down to it as the changing rooms are too small to accomodate more than a few people at a time. We spent 15 minutes afterwards waiting to get dried and changed.

Breakfast the following day was another buffet and again the food was ok but nothing special.

Over all the kids had a great time which is why we went there. And for the price of £89 per room including breakfast I cant really justify complaining. However when I compare the Legoland Hotel to Splash at Alton Towers there is no comparsion. Yes you pay more for Splash but its worth it.

  • Stayed: February 2013, traveled with family
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1  Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Legoland Windsor Resort Hotel

Address: Winkfield Road, Windsor SL4 4AY, England
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 19 Hotels in Windsor
Price Range: $156 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Legoland Windsor Resort Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
From the spectacular dragon-guarded entrance and interactive LEGO features, through to the brightly coloured pirate splash pool and fully themed bedrooms, The LEGOLAND Windsor Hotel is brimming with LEGO features; inspiring little imaginations and creating laugh-out loud memories for the whole family. ... more   less 
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