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Ways to Experience LEGOLAND Windsor Resort
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Reviewed July 8, 2017 via mobile

We visited with 3 adults, a pre schooler and a baby on a Friday in July (not school holidays)

We got to the park at 09:30 and definitely recommend getting there early as it was already busy.

We used the Kellogg's adults go free voucher meaning we had to queue to purchase tickets. This was by far the worst part of the day. The ticket system was very slow, and it took forever to actually get into the park.

Once inside we went straight to the Ninjago ride as it was the one our little boy was most excited about. We waited 20 minutes to get on the ride but the wait later in the day was over an hour. The queue has plenty of play stations and things to occupy the kids but it is very hot inside. The ride is fun but the snakes might scare sensitive younger children.

We didn't queue for longer than 15 mins for any other rides. Our other longest wait being for the learner drivers cars. But in peak holiday time I imagine queues are horrendous and a Q-bot would be the only way to manage more than a couple of rides.

There are plenty of rides for preschoolers over 90cms but an adult needs to ride with them on a lot of rides, this wasn't a problem for us as we had 3 adults but babies/shorter children aren't able to go on most things.

We took a picnic which we ate whilst watching the pirate stunt show. It's a fun and cheesy show and a good rest stop. Definitely better than the Ninjago show if you have to choose between the two. There are plenty of food options if you are happy to queue and spend a fortune.

We enjoyed looking round mini land but it is looking old and tired and definitely needs a bit of a revamp, lots of the interactivity is broken. The Star Wars models are great and we could have easily spent much longer looking at them, of course you have to exit through a very expensive gift shop!

We spent all day there and didn't manage to do everything - didn't go into the splash zones - and will definitely return when we've saved up some money again!

Thank kakaboom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LEGOLAND_Windsor, Customer Services at LEGOLAND Windsor Resort, responded to this reviewResponded July 11, 2017

Thank you for taking the time to leave a great review of your recent trip to LEGOLAND Windsor.

We were delighted to hear that you and your family had a fantastic time when visiting the park.

We will be sure to pass on your wonderful comments to the relevant departments.

We look forward to welcoming you back to the park soon.

Kind Regards,
The LEGOLAND Windsor Resort team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2017 via mobile

Arrived at legoland around 9am no queues or crowds at the gate,smooth entry and managed to get tickets with the voucher and ride access pass . Staff were nice explained everything clearly.
Lockers were avaliabke which was good to store all frozen drinks etc and clothes for splash park later in the afternoon.

miniland was great all rides we didnt wait no long times at all with the ride access pass maybe because we went on a quiet day. some of the staff at the q bot exit were annoying asking me to wait the 10mins blah blah whats the whoke point of ride access just let me on for god sake! Ninajo ride we did 1st which was fun way to start time at legoland. The rides finiahed quite quickly we managed to get on a lot but about 3 rides we didnt do but will save it for another visit. I hope to visit perhaps when ita not a bakin hot day so more comfortable to walk around etc but it was a  nice day i can tell it wud be busy but this weds gone was ok but i can imagine it wud be disgusting busy on weekend and summer hols . so happy i went as i was so worried prior  to reviews . we also did prioroty parking were I was parked right facing the entrance as we arrived at 9am . overall i spent like £45 for two kids with the voucher plus I got a free carer ticket, £10 to park and £12 for hot food as we brought our breakfast loads of frozen drinks and snacks.

The splash park was so fun but hectic With no SHADE RIDICULOUS. Legoland need to come better than this there is so much space for shelter. It was 30c and I was just soo uncomfortable . Next time I wiol bring spare clothes to make the most of the splash the tipping bucket looks fun .

The prices of food etc are expensivebut ive been to disney so its to be expected but Legoland have overdone it I believe. But Im not too bothered as I brang all my stuff as I am smart like this lol ....

I will return to legoland one day.

Thank MartiniGold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LEGOLAND_Windsor, Customer Services at LEGOLAND Windsor Resort, responded to this reviewResponded July 11, 2017

Thank you for your review of your recent visit to LEGOLAND Windsor.

We have carefully considered many comments you have made and we thank you for bringing this to our attention.

We do apologise for any inconvenience or upset caused on the day.

However, we are glad to hear of the enjoyable and fun memories you have made on the trip.

We will be sure to pass your comments on to the relevant departments.

Kind Regards,
The LEGOLAND Windsor Resort team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2017

Arrived early and was amazed at the size of Legoland. It's certainly bigger than we thought. We had a full day here and although it's expensive the children had a fantastic time, much better than we thought it would be. Driving lego cars and a submarine ride were brilliant. Roller coasters and lots of water fun too. My advice is get there early and bring a packed lunch as food was expensive. Also plan which areas to do first so that the water fun is at the end. Best theme park we have visited.

Thank Dawn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LEGOLAND_Windsor, Customer Services at LEGOLAND Windsor Resort, responded to this reviewResponded July 11, 2017

Thank you for taking the time to leave a great review of your recent trip to LEGOLAND Windsor.

We were pleased to hear that the children had a fantastic time and you found our Lego Learner Drivers and Atlantis ride brilliant.

We will be sure to pass on your wonderful comments to the relevant departments.

We look forward to welcoming you back to the park soon.

Kind Regards,
The LEGOLAND Windsor Resort team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2017 via mobile

First time visiting after becoming a annual pass holder and let's just say if I had paid cash to have come here we would have been disappointed. Loads more to do at chessington!

2  Thank nicola83griffiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LEGOLAND_Windsor, Customer Services at LEGOLAND Windsor Resort, responded to this reviewResponded July 11, 2017

Thank you for taking the time to review your recent visit to LEGOLAND Windsor.

We were saddened to hear that some aspects of your day did not live up to your expectations and please accept our apologies for any upset that was caused.

Please be assured your valuable comments have been fed back to the appropriate managers.

Kind Regards,
The LEGOLAND Windsor Resort team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2017 via mobile

Visited with my two sons on 6 July and had a great time exploring as much of the park as we could in one day.

Lots of highlights including the star wars area, the Vikings water ride, splash park and miniland to name but a few.

The food stalls and cafes were expensive as expected but the drinks etc were very expensive on a hot day. We quickly got through what we had brought with us a spent more than I'd hoped on other drinks.

All in all though a very good day and the kids can't wait to go back.....

Thank Ally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LEGOLAND_Windsor, Customer Services at LEGOLAND Windsor Resort, responded to this reviewResponded July 11, 2017

Thank you for taking the time to leave a great review of your recent trip to LEGOLAND Windsor.

We were glad to hear that you had a great time exploring the park and in particular liked our Star Wars exhibition and Vikings River Splash.

We will be sure to pass on your wonderful comments to the relevant departments.

We look forward to welcoming you back to the park soon.

Kind Regards,
The LEGOLAND Windsor Resort team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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