Booked the hotel form 2 nights while visiting Royal Ascot as it is opposite to Windsor Castle, good location.
Looked at It on map before come down, looks quiet easy to found as it was on high street, closed to the train station. However, there was no numbers for properties on high street in Windsor for some reason, saw this hotel called "Castle Hotel" in front, not anything showing Mercure, we thought just to walk in to ask where the Mercure was, then saw 2 elderly pensioners holding boxes, obviously they are hotel staff and answered that this was the Mercure. When we said that there was not only no numbers, there was also no sign or word to show Mercure, one of them proudly and unhelpfully said that they didn't have numbers there.
The classic double room is more likely to be called a queen size, room is small, bed is small, frankly to say too small for a ordinary couple(we are certainly slimer than average people, as I am a size 8 lady and my partner is size 36 man), I cannot imagine how bigger people rest. The bed was bit too soft, not firm enough to let you have sleep properly, came back we both felt very tired after 2 nights sleeping there.
I wouldn't book there any more although it has good location.
- Official Description (provided by the hotel):
- Castle Hotel Windsor MGallery Collection is a 108 room, 4 star hotel located in Windsor, close to the main gates of Windsor Castle and grounds which is only a few minute's walk. Your hotel booking can include traditional or contemporary rooms, all with internet access and minibar. The Eighteen Restaurant has an award-winning a la carte menu, and Bar18 is perfect for coffee or cocktails. There are 12 fully-equipped event spaces for weddings or presentations. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, ACCOR, Cheap Tickets, Hotels.com, Travelocity and Priceline so you can book your Castle Hotel Windsor MGallery Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Mercure Castle Windsor Hotel Windsor
- Accor Castle Windsor
- Mercure Windsor