We arrived by boat and moored up overnight. The hotel members of staff were charming throughout. However, the room was not value for money. The 'double' bed was small, the room was fusty, the air con kept defaulting to 27c, there were fag butts on the window ledge, the shower was one ‘nearly bearable temperature’, the bathroom basin took 10 minutes to drain, the bidet (and we love bidets) water streams were dribbles, the ‘online TV’ hotel 'services menu' was pathetic and we had to phone reception to ask when breakfast was served etc. We ordered a Sunday newspaper on arrival and when we ‘phoned reception they (didn't apologise but) implied we were not telling the truth(Please note the customer is always right!). It did arrive eventually.
The food was excellent, if pricey. Well done chef!
This is a great wedding location and we saw two beautifully colourful Sikh ceremonies taking place. However, if the owners want to cater for regular hotel and dining guests they really need to rethink their strategies!
We arrive for breakfast but had to wait in the bar for 15 minutes with many other guests until the many empty tables were cleared and prepared – oh dear. Expensive yes, great location yes, great staff yes but please note owners - train your human resources to be in position at the times they are most needed!
We love this part of the River Thames and we will be staying inmany of the hotels, B&Bs and pubs but not his one this year. We will try again the Oakley Court again in 12 months and report back - it really is a most beautiful part of the world.
It could be exceptional!
- Official Description (provided by the hotel):
- The Oakley Court is a quintessential country house. But that's not it... there's more, a lot more. If we said to you a location that's been the setting of many films, with 118 bedrooms, its own polo team and Her Majesty The Queen as a visitor would you believe us? Luckily finding out is easy. Our beautiful location is only a short drive away from London and Heathrow Airport. Whether you're coming for business or pleasure, our rural beauty on the River Thames makes us a real getaway location for those wanting to escape the hectic routine of the city, or just life in general. Our unique history has over time helped to form an exciting character that's distinguished but unspoilt, charming and vibrant. Just kick back and relax, let us pour you a glass of champagne (or two!) - this is your time now, there's no routine here. Cosy, comfortable and luxurious, that's all the important bits you need to know for now. Come and stay, be wined and dined on a set that's created by us and narrated by you to produce an experience that's entirely unique and is yours alone. ... more less
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- Also Known As:
- Oakley Court Windsor
- Hotel Oakley Court
- Oakley Court Hotel