We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Stunning setting and great service”
Review of The Oakley Court

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Oakley Court
Ranked #2 of 17 Hotels in Windsor
Certificate of Excellence
GreenLeadersGold level
Worthing, United Kingdom
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Stunning setting and great service”
Reviewed May 31, 2014

We stayed in the deluxe river view room, which lived up to the description! a few metres away from the Thames, overlooking swans and the odd boat going past! The room itself was large and very comfortable, though smelled slightly musty (maybe as it's on a level with the river!). Extra touches such as robes in the room made it very special. The staff could not do enough to help and were all friendly and polite. The only down side was the price of the bar food - relatively ordinary food- such as burgers and "sandwiches" at high prices. Nice food, but not worth paying that much; it cost is over £60 for two for a bar meal, a couple of drinks and coffee. But overall a beautiful setting & fantastic service . Didn't try the spa but it looked lovely.

Room Tip: River view room was excellent if you are willing to pay the extra!
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jane l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardSmith2014, General Manager at The Oakley Court, responded to this review, June 2, 2014
Dear Jane I,

Thank you for your review, it was so nice to hear that you enjoyed your perfect location overlooking the River Thames and the little extras like Bathrobes in every room.

Maybe next time you can speak to our Butler's department about hiring a bike (complimentary of course) and cycling along the river into Windsor, a perfect way to spend the day

Kindest regards
Richard Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,193 reviews from our community

Traveler rating
    1,183
    606
    231
    97
    76
See reviews for
458
935
28
262
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (586)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Solihull, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 31, 2014

This hotel is right on the river Thames, our bedroom window was yards from the river, which was lovely. We were in the West Wing, downstairs,( Room 209).It was a family room and it was huge.The master bed was huge and could easily sleep two of us and the 6 year old, who refused to sleep with his brother on the fold out bed. The room was quite dark but clean and comfortable.There is free wifi but we found that our phones did not have a signal. We got a lovely fruit basket when we arrived which was a nice touch. There are not that many channels on TV, just the basic like BBC 1 & 2, ITV,BBC News 24, Channel 4 & 5 and E4, and probably a couple more, although there were a few movies to rent at around £3.99 each.
There was 2 bathrobes for the room, would have been even nicer touch if there were 4, for a family of 4.. Also bathrooms had 'The White Company' toiletries, which was lovely, but really tiny bottles, a bit too small for a family of four to all have showers and wash hair etc..
We only had one meal as this was a Legoland( 10 mins in the car) and Windsor Castle ( 5 mins down a straight road) trip so we ate out mostly but the one lunch we had in the terrace outside was just lovely, beautiful setting, food took a while( we were the only diners at 3:00 PM) but the setting was so lovely we did not mind at all. The grounds also had an area the kids can play football and you can also rent boats from the hotel..
The real test was the second night. We tried to shower after all day at Legoland and found that the shower thermostat was broken, spouting only boiling water, so I rang hotel from the room and someone came straightaway and did their best, found they could not fix it and the duty manager came to apologise, let us have the use of another room so we could shower and took money off our hotel bill..!!!
Having stayed in many Five Star Hotels around the world, I have found that the real test for a hotel is not whether things go wrong or not, but what they do after things go wrong ,as NO HOTEL can ever guarantee that NOTHING will go wrong and things do go wrong, often, even in the most luxurious 7 star hotels...This hotel is really a 5 star hotel for the prompt manner in which they reacted to our problem and we were very impressed.
We would definitely recommend it to anyone considering staying here and hope we can come back one day.

Room Tip: Don't chose 209 if you need to stay connected on your telephone.
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rpachuau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardSmith2014, General Manager at The Oakley Court, responded to this review, June 2, 2014
Dear Rpachuau,

Thank you so much for taking the time to write your review.

Thank you also for your understanding when your shower broke, as you say something's are beyond our control but I am so pleased that you found our response to be of a '5 Star' standard.
We are in the process of providing larger bottles of our White Company toiletries and children's bathrobes so hopefully the next time that you come you will notice these subtle changes.
I'm pleased that you had the opportunity to enjoy our Terrace dining and noticed our children's football area, we also now have children's and adults Hunter Wellies from our Boot Room for hire ( complimentary ) so next time you can try our nature trail through the woods.

I look forward to welcoming you back to Oakley Court in the future,

Kind regards
Richard Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stratford-upon-Avon, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 31, 2014 via mobile

A fantastic, gothic looking main building in beautifully landscaped gardens. Our room was located in the west wing, which is off the main building, with a view of a hedge, not the river. We never requested a river view - something we know for the next time!

We didn't eat in the restaurant, but did have afternoon tea a couple of times and they were excellent, well worth the expense. The sandwiches, cake and scones were very more-ish...

The service of the Staff was generally very good, very attentive and not too overbearing. This hotel seems to be moving to a USA service model, where a service charge is added to all transactions with the hotel. Why should I be expected to pay a further 10% for every hotel transaction? Why not just increase the prices by 10%? I also doubt that the 'service charge' actually goes to the Staff, and not the Hotel...

This then causes embarrassment at check-out, when you request the service charges to be removed. This really us just a devious way of increasing the hotel revenue. Needless to say, we didn't pay it, and neither should you!

In summary, a really relaxing break (except for the service charge issue) and will return in the future.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank AndyStone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardSmith2014, General Manager at The Oakley Court, responded to this review, June 2, 2014
Dear AndyStone,

Thank you for taking the time to post your review.

I'm so please that you enjoyed our 'more-ish' afternoon tea and let me please assure you that our staff receive 100% of the service charge that is added to the invoice. We are completely happy to remove the service charge if you feel that you would rather not pay it.

We look forward to welcoming you back the next time that you fancy a relaxing break,

Kindest regards
Richard Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redcliffe, Australia
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 30, 2014 via mobile

I cannot express how wonderful we found this hotel. We spent 3 nights for a birthday. The hotel arranged flowers and chocolates in the room as a surprise. Assistance with our credit card overseas was required and Ashley went above and beyond his duties to assist us. The room was wonderful, the service excellent and location perfect. Highly recommended. Have a meal on the patio overlooking the Thames if you have the opportunity. ..Beautiful.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardSmith2014, General Manager at The Oakley Court, responded to this review, June 2, 2014
Dear Karen J,

Thank you so much for your kind words, we are so pleased that you chose to spend this Birthday celebration with us and that you enjoyed the flowers and chocolates.
Ashley is relatively new to our Reception team and he will be delighted that you appreciated the time he took to make your stay as relaxing as possible.

We look forward to welcoming you back to our 'perfect location' whenever the opportunity arises,

Kindest regards
Richard Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 30, 2014

What an interesting and fantastic place! Lovely situation, within beautiful grounds, just alongside the river. Stayed here for one night only for a family birthday get-together and had the most wonderful evening meal. Service excellent - we were very well attended to - and food beautifully presented and very tasty.
The bedroom accommodation is very clean, comfortable and quiet. Good choice of food for breakfast. All in all, everything was just right. Expensive? Yes, but worth every penny!
Would love the opportunity to return sometime for a longer stay!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosyapple1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardSmith2014, General Manager at The Oakley Court, responded to this review, June 2, 2014
Dear Rosyapple 1,

We are positively blushing after your glowing review, thank you so much!

We are so pleased that you enjoyed our 'interesting and fantastic' hotel with it's 'lovely situation' and the 'beautiful food and service'.

We are so pleased that you thought that it was 'worth every penny' and look forward to welcoming you back whenever you have the opportunity to return,

Kindest regards
Richard Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed May 30, 2014

Well what a lovely afternoon on my birthday, we eat here inside with an afternoon and a cream tea, and received a special happy birthday message, well received. Staff were great as usual, we did not stay overnight (a paln for the future, and another review). When we eat here we are always impressed with the views, etc (even the noise of the planes overhead, disappear), and never had problem with the food and staff, we have eatten here since my birthday and outside on the decking area, well it was a nice hot day. Tonight we will be eating here for our 22nd anniversary (I will leave a review on that later).

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Steve_Pink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardSmith2014, General Manager at The Oakley Court, responded to this review, June 2, 2014
Dear Steve_Pink,

Thank you for your review, we are so pleased that you enjoyed your Birthday afternoon tea with us and thank you for taking the time to mention our great staff and views.

We love the idea that you intend to spend your special occasions with us so If you haven't joined already please consider joining our Loyalty Club which offers great discounts for our regular guests.

Kindest regards
Richard Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 28, 2014 via mobile

We booked two nights as we were invited to a wedding and had a wonderful time. The service was first-class and the surroundings were fantastic.
We loved the ambience of the hotel and the warm welcome we received. All the staff were friendly and helpful and went above and beyond to exceed customer expectations.
The food in the restaurant was superb and the actual wedding celebrations were outstanding!
The location on the river Thames and the beautiful gardens make this an ideal escape for any time of year!

Stayed May 2014, traveled as a couple
Helpful?
Thank Chezzamitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardSmith2014, General Manager at The Oakley Court, responded to this review, June 4, 2014
Dear Chezzamitch,

Thank you for your glowing review and for mentioning our 1st Class service, ambience and the warm welcome that you received.
It's so nice to hear that you enjoyed the Wedding and the Restaurant food and above all that the staff went 'above and beyond' to make your stay so enjoyable.

We look forward to welcoming you back whenever you have the opportunity,

Kindest regards
Richard Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Windsor hotels
2.8 mi away
Macdonald Windsor Hotel
2.9 mi away
Castle Hotel Windsor MGallery Collection
2.8 mi away
Sir Christopher Wren Hotel and Spa
Show Prices
Show Prices
Show Prices
2.8 mi away
Clarion Collection Harte & Garter Hotel & Spa
5.0 mi away
De Vere Beaumont Estate
De Vere Beaumont Estate
#2 of 2 in Old Windsor
3.0 of 5 bubbles 3,588 reviews
2.5 mi away
Holiday Inn Express Windsor
Show Prices
Show Prices
Show Prices

Been to The Oakley Court? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Oakley Court

Property: The Oakley Court
Address: Windsor Road | Water Oakley, Windsor SL4 5UR, England
Phone Number:
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Windsor
#2 Romantic Hotel in Windsor
#2 Luxury Hotel in Windsor
#2 Green Hotel in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Oakley Court 4*
Number of rooms: 118
Official Description (provided by the hotel):
The Oakley Court is a quintessential country house. But that's not it... there's more, a lot more. If we said to you a location that's been the setting of many films, with 118 bedrooms, its own polo team and Her Majesty The Queen as a visitor would you believe us? Luckily finding out is easy. Our beautiful location is only a short drive away from London and Heathrow Airport. Whether you're coming for business or pleasure, our rural beauty on the River Thames makes us a real getaway location for those wanting to escape the hectic routine of the city, or just life in general. Our unique history has over time helped to form an exciting character that's distinguished but unspoilt, charming and vibrant. Just kick back and relax, let us pour you a glass of champagne (or two!) - this is your time now, there's no routine here. Cosy, comfortable and luxurious, that's all the important bits you need to know for now. Come and stay, be wined and dined on a set that's created by us and narrated by you to produce an experience that's entirely unique and is yours alone. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Travelocity, Agoda, Priceline, Hotwire, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your The Oakley Court reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Oakley Court Windsor
Hotel Oakley Court
Oakley Court Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing