I stayed one night in December and based on that experience I will not return. The two rooms I was offered were simply dirty and stained. Carpets had stains and the second room had a very unpleasant stain on the counterpane!! In my opinion disgusting. What I could not rationalise was that the carpets were covered in dust around the edge of the room, is there no vacuum at the hote!. House keeping and attention to detail was very very poor, can't they wash bed covers. If I was the manager I would be ashamed that it was so obviously below the expectations . Car parking was also £15 per night for a very small car park with no direct entrance to the hotel. On the night in question there was a private party in the dining room so even for residents this was off limits; this was not mentioned at the time of booking. Poor experience. Other Best Westerns I have stayed in put this hotel to shame. I was booked in for the week but cancelled. I drew these issues to the on duty manager who assured me that the hotel was regularily cleaned, I assured her that according the evidence regularily was obviously not enough.
- Official Description (provided by the hotel):
- Situated directly opposite the famous Long Walk is The Royal Adelaide Hotel with its striking royal blue front. Privately owned The Royal Adelaide prides itself with high levels of genuine hospitality and is regarded as a true gem by past guests and tourists. All 43 guest bedrooms feature modern amenities, free view flat screen TV's, full size writing desks, full independently controlled air-conditioning and free WI-Fi. The hotel features a private car park which requires pre booking and a fee. ... more less
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- Also Known As:
- Royal Adelaide Windsor