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“Excellent hotel, great location and lovely atmosphere”

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Macdonald Windsor Hotel
Ranked #1 of 19 Hotels in Windsor
Certificate of Excellence
GreenLeadersGold level
Reviewed July 28, 2014

As a family we stayed in the hotel for 5 days and found the staff to be wonderful, very friendly and engaging with us all. Especially my quiet son who loved the hotel, the atmosphere and the surroundings. The food was very good and the breakfast was excellent. It is an excellent location right in the centre of the town which was great for coming and going around Windsor, but also once you went back to your hotel door you had your own little haven away from the mad crowds of the street. Rooms was lovely, clean with all the necessary equipment etc. The room was good size and the lovely slippers, robes and different treats left on our bed at night was a lovely touch after a busy day... The bar was lovely with nice atmosphere which suits our family really we'll. The treat for my son was going her at night for a drink. I would recommend this hotel to anyone and will be staying again. We'll done Macdonald and especially to all your staff who we came across those 5 days, you made our wee break....

  • Stayed: July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Judith7278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded July 31, 2014

Dear Guest

Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I was really pleased to learn of your enjoyment and especially that you felt so well looked after by the team!

We appreciate the recommendation and look forward to welcoming you back!

Best wishes

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,798 - 1,804 of 2,911 reviews

Reviewed July 28, 2014

Excellent hotel, staff are amazing , the steak restaurant was brilliant , I had a most amazing time in Windsor which was topped off by the hotel , I wanted for nothing,

Well done to the macdonald group

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Jc10000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded July 31, 2014

Dear Guest

Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed your restaurant experience.

We look forward to welcoming you back!

Warm regards

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2014

Booked as a last minute opportunistic decision and has become our number1

Why?
Location-simply amazing with castle a stones throw from the main doors
Hotel-lovely lovely lovely! Even my teenage lad grinned when we entered. Superb decor and surroundings.
The Staff-no other staff have been so welcoming and diligent in treating our typical English family (grungy grunty teen lad, 2 younger squabbling sisters +(long-suffering) mum & dad). They couldn't be more accommodating (pun intended) and when a slight hiccup occurred over extra bed, Ludek, our night porter really couldn't have done any more than he did, short of giving us his own bed!

Fantastico, great place but even better people.

Highly recommended.
Jen

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Jensen2000gbgb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded July 31, 2014

Dear Guest

Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well!

It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the hotel.

Best wishes

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2014

My wife and I stayed for one night celebrating our wedding anniversary and we had a wonderful time. We were given a great room, which was large and well equipped and enjoyed a great evening meal and breakfast in the hotel restaurant. The staff were exceptional and looked after us very well. A passing comment by my wife to the member of staff in the hotel car park for the reason why we were staying resulted in us getting a "Happy Anniversary" cake/dessert after our meal which we thought was a great touch. This modern hotel is very welcoming with a comfortable bar and reception area and we will certainly be staying again.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank shellandsteve71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded July 31, 2014

Dear Guest

Thank you for taking the time and trouble to submit your review following your stay at the Macdonald Windsor Hotel – congratulations again on your anniversary!

I was delighted to note that you enjoyed your stay, particularly the helpfulness of the staff. Please be assured that I have passed your comments to them, as I know they will be encouraged by it.

We appreciate such a helpful review, and look forward to welcoming you back in the near future.

Best wishes

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2014

We stayed for the night after attending a function in Windsor. It was our second visit to the MacDonald - and this time the dog came with us! The hotel is directly opposite the castle, and our room had splendid views of the Round Tower. Rooms are contemporary and spacious with high spec bathrooms. The bar is comfortable and inviting with a good wine selection; we had a tasty steak in Caleys restaurant and enjoyed possibly one of the best full English breakfasts ever - freshly cooked to order and including fried bread for my husband! Our beloved cocker spaniel had his own bed, bowls and treats delivered - and there are plenty of parks/open spaces nearby for excercise. But it's the friendly and helpful staff who really make this a super town centre hotel.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
2  Thank MrsAggers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded July 24, 2014

Dear Guest

Thank you for taking the time to review the Macdonald Windsor Hotel following your recent stay.

I was delighted to note that you had such an enjoyable stay, especially our location and your breakfast experience.

It is great to know that the team were friendly and attentive - we hope to welcome you back soon!

Best wishes

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014

This hotel has an excellent location to explore Windsor castle and the Thames. Great hospitality, excellent food and service. Bedroom was large and we'll equipped with commanding views of the Long Walk. I look forward to staying in another Macdonald hotel soon!

  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank jw238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded July 24, 2014

Dear Guest

Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed your room and the food you experienced.

We look forward to welcoming you back!

Warm regards

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014

We thoroughly enjoyed our stay and in particular the great staff. I could not speak highly enough of the dedication in ensuring our stay was totally memorable. Several staff really worked hard on our needs, especially as we had a vehicle involved. Parking at the venue was expensive but compatible to an alternative parking. Beds were great rooms spacious, well worth the effort, great location.

Room Tip: We travelled with several friends and all were really happy.
See more room tips
  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Service
1  Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded July 24, 2014

Dear Guest

Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well!

It was a pleasure to hear of your experience and I really appreciate you taking the time to share your view of the hotel.

Best wishes

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 19 Hotels in Windsor
Price Range: $169 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Official Description (provided by the hotel):
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 
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