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“Simply superb”

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Macdonald Windsor Hotel
Ranked #1 of 19 Hotels in Windsor
Certificate of Excellence
GreenLeadersGold level
Reviewed October 14, 2013

From the moment you see the castle is a matter of yards from the unassuming entrance, the welcoming ambience, attentive staff and sumptuous room....you know this is something special. Cannot fault the stay and left us wishing we weren't staying for just the one night. Special mention has to go to all the staff who made this a memorable stay right up to the moment the concierge loaded our bags into the car and we headed home suitably impressed. Not one to normally write a review, but that would be doing the Macdonald Windsor a disservice!

  • Stayed: October 2013, traveled as a couple
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1  Thank Mr_PW2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded October 17, 2013

Dear Mr_PW2013

Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well!

It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the hotel.

Best wishes

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,133 - 2,139 of 2,975 reviews

Reviewed October 14, 2013 via mobile

Stayed here for the first time for two nights in September. My husband has stayed at this hotel on several occasions and loves it so I was keen to try it for myself.
The location is great, on the high street and whilst a bit pricey, offers secure parking which was really convenient.
Our room was spacious and beautifully presented with a glimpse of the castle.
Staff were attentive and polite, achieving the balance of ensuring that you were looked after whilst at the same time giving you space to enjoy the environment. Both breakfast and dinner were great. Only gripe was the chairs in the dining room which were too large/deep and therefore a little uncomfortable when eating as you had to 'perch' on the end if them.
Overall would definitely recommend this hotel.

  • Stayed: September 2013
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1  Thank wardolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded October 17, 2013

Dear wardolly

Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn that you enjoyed your stay overall and that the team looked after you so well!

I really appreciate you taking the time to share your view of the hotel and hope to welcome you back soon.

Best wishes

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2013

I have stayed at this hotel many times in business since it opened and won't now stay anywhere else. Love the decor, the colours in the rooms and hotel are beautiful, and the staff are all very friendly. Food is good quality (have sampled room service a few times) and the location is perfect for sightseeing. Love coming here.

  • Stayed: October 2013
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1  Thank Kerry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded October 17, 2013

Dear Keznyc

Thanks for taking the time to submit a review the Macdonald Windsor following your recent visit. I was really pleased to learn that you enjoy your regular stays.

We look forward to welcoming you back again soon!

Warm regards

Beverley Molmans
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2013

Great welcome at check in and upgraded room as it was my gf's birthday. A bottle of wine from the manager as well to celebrate, unexpected and a really lovely touch which got the weekend off to a great start. Room was fantastic, ultra modern, very clean and lots of space. We had a problem with a light blowing which was dealt with instantly with no fuss. Dinner was fantastic, again very helpful/friendly waiting and bar staff and the food was perfect and very reasonably priced. Lovely bar area for drinks, so nice we decided not to venture out in the evening but to enjoy our time in the hotel. Very cosy feel, location is absolutely amazing as well on the high street.

We left extremely impressed and next time we are in Windsor will definitely stay again!

  • Stayed: October 2013, traveled as a couple
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2  Thank MikeC88273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded October 17, 2013

Dear MikeC88273

Thank you for taking the time and trouble to submit such a glowing review following your stay at the Macdonald Windsor Hotel.

I was pleased to note that you enjoyed your visit, in particular the service from the team, your room and dinner experience. We appreciate such a helpful review.

I will be delighted to share your feedback with the team as I know they will be encouraged by it.

We look forward to welcoming you back very soon!

Best wishes

Beverley Molmans
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2013

Just had a short break at Macdonald Windsor Hotel and could not fault it. The small frontage is very deceiving as seems to go back forever once through the front door! This hotel is modern, very clean throughout and breakfast delicious. Plenty of very helpful staff on hand in a very relaxing atmosphere. The location is also brilliant right in the centre of town and a few minutes walk to the castle entrance. Changing of the guard passes the hotel at 10.50 most days. Will stay here again and recommend to all.

  • Stayed: October 2013, traveled as a couple
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1  Thank Chalts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded October 17, 2013

Dear Chalts

Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay and appreciate the recommendation.

We look forward to welcoming you back!

Warm regards

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2013

This was our second stay at this wonderful Hotel to celebrate our Wedding Anniversary and it did not disappoint! We were lucky enough to get an upgrade and our room The Turquoise Suite, was first class, very designer with beautiful furnishings . you may pay a premium for a room like this but for a special occasion it is worth every penny. We found the staff friendly, helpful and eager to please. We ate breakfast and lunch in Caleys Restuarant and the food was first class. The Hotel is in a perfect position right opposite The Guild Hall. Windsor Castle, shops and boat trips are within easy walking distance away. The only downside was not being able to stay longer but we look forward to a return visit soon!
Well done and thank you. to Beverley Molmans and your brilliant staff.

  • Stayed: October 2013, traveled as a couple
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Thank June G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded October 17, 2013

Dear June G

Thank you for your review the hotel following your recent visit to celebrate your wedding anniversary. I was really pleased to learn that the team looked after you and you enjoyed your suite and the food you experienced.

We look forward to welcoming you back!

Warm regards

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

Very nice hotel.. Right by Windsor castle.nice little shops close by. We arrived by train an it is walking distance from train station.Very nice clean roomy rooms. Really nice bathroom. Nice staff.. Very helpful an friendly. But expect to pay a premium.:)

  • Stayed: September 2013
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1  Thank Jesse P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded October 10, 2013

Dear Jesse P

Thank you for taking the time to review the Macdonald Windsor Hotel following your recent stay.

I was delighted to note that you had such an enjoyable stay and appreciate your helpful feedback - we look forward to welcoming you back!

Best wishes

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 19 Hotels in Windsor
Price Range: $152 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Official Description (provided by the hotel):
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 
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