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“Fantastic!!!”

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Macdonald Windsor Hotel
Ranked #1 of 18 Hotels in Windsor
Certificate of Excellence
GreenLeadersGold level
Cambridge, United Kingdom
Level 6 Contributor
101 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Fantastic!!!”
Reviewed January 31, 2013

My boyfriend surprised me with a weekend in Windsor and this hotel was amazing! Comfortable rooms with an amazing shower. The staff were kind and accommodating. The breakfast buffet had ample choices and the English breakfast was hearty. Walking distance to all the shops and right across the street from Windsor Castle.
Even if it wasn't a romantic weekend, I would thoroughly enjoy staying here again.
Highly recommended!!

Stayed January 2013, traveled as a couple
Helpful?
2 Thank CMGroovy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, February 4, 2013
Dear CMGroovy

Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I was really pleased to learn of your enjoyment and especially that you found the team kind and accommodating.

We appreciate the recommendation and look forward to welcoming you back!

Best wishes

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,870 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (426)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hitchin, United Kingdom
Level 4 Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 28, 2013 via mobile

Stayed one night at this hotel and was thoroughly impressed . Room was large and had everything you need, robe and slippers and decaf tea were a touch after a long day at the castle !. The bath was deep and amazing, staff on reception very professional and the valet parking men both on arrival and departure were so professional and friendly even putting our cases in the car before we left. Very good. Hotel is central to the castle, shops and restaurants and inside the hotel lobby while classy is just so relaxed, we sat on the big sofas and chilled out by the fire and had afternoon tea. All in all a lovely hotel , great staff in a great location . Thank you :)

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cherrypoppie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, February 4, 2013
Dear Cherrypoppie

Thank you for taking the time and trouble to submit your review following your stay at the Macdonald Windsor Hotel.

I was delighted to note that you enjoyed your stay, particularly your room, the facilities, service from the team and our location.

We appreciate such a helpful review, and look forward to welcoming you back in the near future.

Best wishes

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 28, 2013 via mobile

We stayed for one night in a feature double room overlooking the castle for a birthday celebration. The room was a lovely mix of original features coupled with modern luxury. Breakfast was good and the bar was very relaxing. Above all though every member of staff we came across was so welcoming and helpful. Nothing was ever too much trouble. Parking was very handy even at £25. All our bags were transferred to our room on arrival and returned to our car on check out whilst we continued shopping on the Sunday. All in all a great place to stay to explore Windsor.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RichH1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, February 4, 2013
Dear RichH1974

Thank you for taking the time to review the Macdonald Windsor Hotel following your recent stay.

I was delighted to note that you had such an enjoyable stay, especially your room, breakfast and the parking service.

It is great to know that the team were welcoming and helpful and we look forward to welcoming you back in the near future!

Best wishes

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Susssex
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 27, 2013

After reading such positive reviews on the Macdonald Windsor we decided to book and very glad we did. From the moment we arrived the staff could not of made us more welcome,we arrived at 10am and did not expect to check in straight way, but our room was ready and we went straight up, we didn't have to leave the carpark until 1pm the following day, so the £25 was worth it not to have to worry. It was my husbands birthday and the staff left a card along with two lovely cupcakes. The attention to detail was impressive; whilst we were having our complimentary prosecco in the bar listening to the jaz musician, our bed was turned down with dressing gowns laid out along with slippers and chocolates on the pillows. The hotel is in an ideal position whether to visit the castle, shopping or to eat out at one of the many restaurants nearby. The hotel itself is very nicely decorated, comfortable and spotlessly clean, the breakfast was plentiful with a wonderful choice along with a freshly cooked full English. I cannot recommend the hotel enough and would definitely stay again.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kim219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, February 4, 2013
Dear Kim219

Thank you for taking the time and trouble to submit such a glowing review following your stay at the Macdonald Windsor Hotel.

I was pleased to note that you enjoyed your visit, in particular the service from the team, turndown service, breakfast and location. We appreciate such a helpful review.

I will be delighted to share your feedback with the team as I know they will be encouraged by it.

We look forward to welcoming you back very soon!

Best wishes

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 24, 2013

I enjoyed afternoon tea with friends, exceptional service. Would definitely call in again. A relaxing place to rest tired legs after shopping or after a visit to the Castle. Guildhall close by. My friends were also impressed with the cleanliness of the smallest room in the house.

Room Tip: Ideal location for visiting Windsor Castle and the theatre.
See more room tips
  • Stayed November 2012, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank freddiesimmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, February 4, 2013
Dear freddiesimmo

Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed the afternoon tea.

We look forward to welcoming you back!

Warm regards

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farnham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 24, 2013

I booked this hotel direct over the phone. The lady I spoke with was incredibly helpful describing the hotels location, views from various rooms, car parking options etc. As result of this I reserved a room with a balcony overlooking Windsor castle. The room was exactly as described and perfect for the occasion of my girlfriends birthday, she was delighted.

The hotel was very clean and the staff we're faultless, they all appeared to be very nice people who genuinely wanted to make our stay a pleasurable one. I wouldn't hesitate going back here and highly recommend the Macdonald Windsor hotel.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, January 28, 2013
Dear Steve C C

Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well!

It was a pleasure to hear of your experience and I really appreciate you taking the time to share your view of the hotel and thank you for the recommendation.

Best wishes

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 24, 2013

Arrived during the snow on Friday 18th Jan.Hotel warm and inviting,Room excellent,Service great.Didn,t use the parking but some nearby.
Breakfast very good,loved the black pudding.It was nice to have a friendly place out of the cold.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trevor B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, January 28, 2013
Dear Trevor B

Thank you for taking the time to review the Macdonald Windsor Hotel following your recent stay.

I was delighted to note that you had such an enjoyable stay - we look forward to welcoming you back!

Best wishes

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Macdonald Windsor Hotel

Property: Macdonald Windsor Hotel
Address: 23 High Street, Windsor SL4 1LH, England
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 18 Hotels in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Official Description (provided by the hotel):
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 
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