I planned a lovely weekend in Windsor as a surprise for my husband's birthday & for the Queens Diamond Jubilee Military Parade & Muster and I booked the Feature Suite (Pearl Suite) in the Macdonald Windsor and I am so glad that I booked this suite as it was amazing.
The hotel is on the High Street and if you did not know it was there you would miss it as it blends in with the buildings with only the entrance visible as a doorway with revolving doors - very classy and understated. The lobby is beautiful and very relaxing as soon as you walk in and this relaxed ambiance is carried throughout the hotel, leaving you feeling really comfortable and mellow throughout your whole stay.
Attention to detail is evident throughout the hotel, from the immaculate and friendly staff to the decor and rooms.
Parking is via a valet in an underground car park, (£25 per night - a little pricey but worth it for peace of mind as parking is few and far between in Windsor, especially when a special event is on) but they are more than happy for your to park your own car if you wish. They will then take your bags up to reception and then your room if you wish or you can take your own, again they are very easy with whatever you choose. Very nice staff throughout the hotel.
Check-In was a breeze with a happy, smiling receptionist, who ensures you have all the information you require for your stay and again in a very relaxed manor - not stuffy at all for such a classy hotel.
I was excited to see our room or suite as I had specifically booked this room for the balcony which overlooked Windsor Castle, as we had come especially to see the Military parade on the Saturday morning and on arrival to our room I was not disappointed. The balcony stretched the length of the suite, which consisted of a very sumptious living area and bedroom area, with a part wall separating them. Two LCD screens, one in the living area and one in the bedroom area, a king size bed (very comfortable), a desk area (free fast wifi throughout hotel), a small table and very comfortable lounge chairs, sumptious sofa and coffee table in living area. Ample closet and drawer space, with ironing board, iron, bath robes, slippers, tea/coffee making facilities with your own caffettiera and fresh coffee. A gorgeous bathroom with full double ended sunken bath and walk in shower with rain head shower and the option of a hand held shower head. Double sinks, lovely lavendar toiletries and plenty of soft towels and I believe under floor heating. The attention to detail in the bathroom culminated in your own speaker in the ceiling piping the sound from the LCD screen in the living room, so you could have the music on in the living room and hear it in the bathroom while you take a shower or bath - very relaxing. This Suite had everything you could wish for and is definately worth the money, just for the views alone over the castle, let along the beautiful comfortable suite itself.
The restaurant in the hotel is very nice and food very good, I had pre-booked dinner for the first night and this incorporates it's own menu choice or you can opt to choose from the main menu and just deduct £20.00 per head from those prices, just paying the additional cost of whatever you choose over that amount. We opted for the main menu as there was so much choice (even though the set menu for the booking was not bad either). We had a sharing platter to start, which was delicious (Meat platter) and then I chose the home-made burger - which was one of the best burgers I have ever had and my husband had sirloin steak, again very good. Service in the restaurant was very attentive and not rushed at all and our waitress Laura I believe (the slim red head) was very attentive and good at her job. All of the waiting staff seemed very good at their jobs and there was a smiley man in a suit who popped up everywhere it seemed, at dinner, at breakfast, in the bar and I believe he was the head waiter or Maitre'D - Rapoosh (I think this was his name) - he was very nice and it is so lovely to see a smiling face at all times.
Breakfast is between 8 - 10am of a weekend which are nice times and we strolled down for breakfast at around 9am to be seated immediately, even though the hotel was at full capacity due to the parade. Service was very good both mornings and we particularly want to praise Agneshka our waitress on the second day who ran around for us with no problem (as I asked for more tea as I love my morning tea and then again for more ketchup etc etc) and she did all this with speed, proficiency and a smile. The breakfasts were lovely, so nice that I wish they could give you more, but I am sure if we had asked it would not have been a problem. The cold meats, pastries, bread, cereal fresh fruit and juice are laid out on a large table or bar for you to help yourself and the waiting staff take your order for tea/coffee, toast and cooked breakfast, which is cooked to order and very nice. I chose the eggs benedict on the first morning and a full cooked on the second morning, both very nice.
The bar area of the hotel is very nice and depending on how busy it is or what function is taking place at the time, it can be either a relaxing experience or a tense experience, due to lack of seating as some areas can be reserved for special functions, but this is not a huge problem.
I would thoroughly recommend this hotel as I believe not only is the feature suite beautiful, but the other rooms in the hotel are just as nicely decorated in the purple and brown tones with luxurious furnishings and the same attention to detail, but on a smaller and less sumptious scale.
A beautiful hotel, with wonderful staff throughout, perfect location for visiting Windsor Castle and the surrounding areas and an amazing weekend.
PS:The Queens Diamond Jubilee Military Parade and Flypast of Military aircraft was a sight that we will never forget and made the weekend that extra special.
- Official Description (provided by the hotel):
- Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more less
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