Lovely sunny day, fancied lunch by the river, arrived early enough to beat the rush, or so we thought! This restaurant has plenty of tables on the terrace overlooking the river, perfect, we sat down and ordered drinks and food 11.45, drinks arrived, we asked for a parasol as it was very hot but there were none, so we moved inside which is quite dark but nice. At 12.15 I asked someone if they could check on our order, came back and said it was on its way, 11.25, we asked another member of staff to check, she didn't come back, 11.30 we asked someone else, he said it was just being prepared, apparently too many people ordered sandwiches and there was a backlog! My 'hot' panini was stone cold, the cheese hadn't even melted. Each sandwich comes with chips and coleslaw, we each had 4 chips! One of the waiters (of which there were plenty) apologised and asked if we wanted a free dessert, as we had only paid for parking for 2 hours we declined as it had taken an hour to serve the sandwich, I told him the panini was cold but as we were hungry by that time we just ate it, he did take the price of drinks from the bill. Lovely place full of promise but the service really lets them down. I would not go here again when visiting but visit one of the other pubs up the side streets to get a better service
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