Great welcome upon arrival - although the receptionist and colleague were putting up Christmas decorations, which littered the floor. Our room, 103, had a broken window latch and, given the below freezing temperatures, we asked to swap rooms and were upgraded to an executive room (which was much bigger), with a balcony overlooking the Thames. The decor was a little tired, but the room was clean and there was plentiful hot water. Shame about the mouldy sealant around the bath. My husband had to re-wire the TV aerial so that we could get a picture. We decided to eat in the Trevi resaurant, which is part of the hotel. We had an aperitif in the bar, but it took ages to serve us, despite the fact that there were very few people in there. Our Italian meal was very good, although the starter was not as described, and the Merlot we ordered was substituted by a Sicilian red.
The waiting staff were friendly and helpful. My husband recommends the mixed grill - the meat quality was excellent. My pasta with gorgonzola was pretty average and over-priced, but adequate. When it came to paying the bill, the head waiter deducted the price of the wine and my starter. However, we decided to pay in full as we had enjoyed our evening and the staff were very helpful. Our main gripe was the fact that we were kept awake by the noise coming from the bar, which was directly below our room. The music went on until 2.20am. I have stayed in this hotel on three occasions and I feel that while the location is good and the staff are generally very helpful, it needs some fine tuning. With a little attention to detail it could be a very decent budget hotel. The location is perfect for Windsor and Cliveden. By the way, we couldn't fault the breakfast. Perfect eggs and amazing butchers' sausages!
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- Also Known As:
- Thames Hotel Maidenhead