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“Very formal even at lunch”

Restaurant at Fredrick's Hotel
Ranked #62 of 156 Restaurants in Maidenhead
Cuisines: British
More restaurant details
Restaurant details
Good for: Special occasions
Dining options: Private Dining, Reservations
Description: Fredrick's Restaurant benefits from a strong local reputation for the excellent quality of food and service offered. There are also a number of private rooms which are ideal for formal dinners and celebratory events.
Reviewed January 5, 2014

I often use Fredricks for work lunches and dinner.
The food is good quality but service wise, it is a bit too stuffy.... Very formal even for a casual business bar lunch...

Thank Russara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (69)
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53 - 57 of 69 reviews

Reviewed December 18, 2013

We ended up visiting this restaurant with a friend who lives in Windsor. It was great! I'm surprised there weren't more people. I'd recommend it to anyone visiting Windsor or the surrounding areas. Lovely atmosphere, good service and great food.

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Thank CL M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

Good food good service, all round splendid evening. Ate outside on a warm summer evening. Perfect venue.

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Thank freddiesimmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giles S, General Manager at Restaurant at Fredrick's Hotel, responded to this reviewResponded August 28, 2013

Dear Freddiesimmo
Thank you for your great review following your meal in, or outside, Fredrick's Restaurant; I am so pleased that you enjoyed your time with us. The past few weeks have been kind to us weather-wise and we have enjoyed being able to spread out into our lovely patio and garden.. We look forward to welcoming you back.
Kind regards
Giles

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2013

We decided to eat in the hotel on the first evening and we were not disappointed. As it was sunny we were able to eat outside. The service was good and the food was lovely.

Thank NettieSpagettie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giles S, General Manager at Restaurant at Fredrick's Hotel, responded to this reviewResponded July 23, 2013

Dear NettieSpagettie
I am very pleased that you chose to dine with us and even more pleased to read that you so enjoyed the experience.
Kind regards
Giles Shaw

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2013

We returned to Fredrick's after a gap of many years to celebrate Mothers Day. The receptionist greeted us with a warm smile and an offer to show us to the restaurant.

The maitre'd was in a hurry rushing backwards and forward, it was not always clear what he was trying to achieve. We assumed he was dealing with a very busy restaurant.

But we were happy and relaxed, found a place to sit for ourselves and the 45 minutes before the table was ready flashed by, as did the maitre 'd and barman. Some canapés were served; the hot ones almost as warm as the cold ones. We were becoming aware the standards had slipped since the happy memories from 30 years ago.

There were warning signs - crooked mirror, self service coat rack, preoccupied staff... but they were busy, the dashing to and fro, surely they were busy.

Eventually we were shown to our corner table at the back of the quiet restaurant, not the window seat we had asked for when we booked. But they weren't that busy so i wondered where they were they rushing too all the time?

My starter was spectacular belly pork crackling and a scallop, it was beautifully cooked and well presented, the other starter was reportedly fine; a great butternut squash soup. Service continued to be a bit dodgy and we overheard the table next door explain that they didn't need their dessert wines which had arrived long after they had finished their meal.

The mains arrived, carvery beef and lamb. Nice pink beef but the lamb was overcooked and, like the roast potatoes and Yorkshire puddings, the lamb was completely indelible.

We didn't stay for desert and the restaurant waived the fixed price for one of the meals (without objection, recognising that the lamb was inedible) but we still left the 20% discount certificate for our next meal on the table. We won't be going back.

It is hard to give a rating as some of the food was great but the overall package was quite disappointing and they did the one thing that I really dislike which is to charge service on the bill and also ask for gratuities.

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Thank Eatingbynumbers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giles S, General Manager at Restaurant at Fredrick's Hotel, responded to this reviewResponded March 19, 2013

Dear Eatingbynumbers
Thank you for taking the time and trouble to submit your review on our Trip Advisor site.
I am very sorry that your experience did not match your past experiences of some years ago. Whilst we obviously have some lessons to be learnt from your comments I do hope that the action taken on the day went some way to expressing our regret.
On a more positive note I would thank you for your praise of the starters that were served.
Thank you once again for your comments.
Kind regards
Giles

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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