We arrived at around 14:30 on the Saturday to find one bed missing from our room. On inspection it was obvious that the room had NOT been cleaned. The carpet was not at all clean; it looked as though it had not been vacuumed for weeks. The ledges and dressing table etc, where so dusty you could easily write your name in them.
The bathroom had leftover shower gel and shampoo from a previous occupant and the chest of draws had been left with rubbish tucked in the back.
The makeup bed which was originally missing had bent stays and kept collapsing until I straightened the stay out!! If someone had tried to sleep on it, it would have most likely collapsed with them in it.
The whole experience was one of feeling that you’d rather not touch anything as it was not very clean.
The decoration was far past its sell by date and the walls had holes showing from previous fixtures and fittings and the paint work could have done with a good clean or a new coat of paint. The ceiling had holes round the lights and the floor had lumps pocking up in the carpet, which if you hand bare feed would at best have been uncomfortable.
The cupboard to the side of the chimney breast was full of spider’s webs and any number of dead insects.
The wardrobe was not suitable for use. It looked like something from MFI that had been overused for the last 20 years.
The website for this guest house looks fantastic, however the actual experience falls way, way short of what we expected or indeed were lead to expect.
The full English breakfast was tiny compared to other places we have stayed in and it left you feeling disappointed and hungry!!
The staff are pleasant enough but seemed a little lost in what they should be doing.
Overall the accommodation was of a poor standard
- Official Description (provided by the hotel):
- The Lawn is a welcoming family run hotel in a superb location close to the center of Maidenhead. Great for both business and leisure travellers, recently refurbished full en-suite rooms are available as well as large family rooms that can accommodate up to 2 adults and 2 children. And you'll get a great breakfast too, with superb choice and locally sourced products including free range eggs from our own happy hens. The Lawn is a 5-minute walk from the town centre or railway station and a mere 10-minute drive from the excellent restaurants in Bray, Marlow and Windsor. All rooms feature free 40MBS Fibre Optic Wi-Fi, Flat Screen LED TV, complementary Aqua viva toiletries, and full tea/coffee making facilities, biscuits etc. Most rooms also have a private bathroom. We have a lovely lounge where you can read, chat with friends or just relax and unwind. Free all-day parking is available. Ascot Racecourse, Windsor, Legoland and Henley are 15 minutes by car, and London can be reached by train in 20 minutes from Maidenhead railway station. The Lawn is only a 12 miles from Heathrow Airport. The Lawn is within easy reach of the M4, M40 and M25, providing quick and excellent access to Slough, Oxford, Reading and High Wycombe. ... more less
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